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Freeman Toyota

Hurst, TX

4.7
8,403 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,403 reviews

February 23, 2021

Excellent service, great communication ant it’s been a pleasure to make deals with them!!! definitely recommend them as a place to do business in the future. More

by ricardo1273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates Harry Cummings and Malorie Williams, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Can’t believe how many employees were unmasked. Can’t believe how many employees were unmasked. Customers want to feel safe when waiting but it was ridiculous how many employees walked around with More

by Tjb_ag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santos Flores
February 23, 2021

Great experience in buying a new car. I highly recommend your business. Tony, was very knowledgeable about the new cars. Really great job too everyone. More

by KREBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony , Nate Gamill
Feb 25, 2021 -

Freeman Toyota responded

Thank you, KREBBS, for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else, we can ever do for you please feel free to let us know anytime. Your continued business and support are part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

There was a problem with my service reservation but the team never skipped a beat. They fit me in and got me taken care of with no problem! More

by mikeleclair
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Feb 25, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Service Department . Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Our family loves Amber there at Freeman Toyota! My parents bought a car from her and recommended me to her as well. I’m so thankful for the wonderful customer service she and the staff have provided t More

by Athena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sayed
Feb 25, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our Sales associate Amber Minor, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

I visited to check out the Toyota’s since I needed a new car. Amber helped sell me on the RAV4 and I bought a Limited. She is a gem and I plan on using her for my next vehicle. More

by Stan shanks
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with Amber and will certainly share your kind words with her. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 22, 2021

I spoke to Saad Junaid a sales rep for pre-owned cars and he helped me from start to end going out of his way. Will definitely refer people to Freeman for anyone looking to purchase a new or used car. More

by DBHATTI40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saad Junaid
Feb 24, 2021 -

Freeman Toyota responded

Thank you, DBHATTI40, for this beautiful review, I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 22, 2021

Ali, Mo, and Jacob did an amazing job. This was my first car purchase and I’m very pleased! Very professional and helpful people! I will be back. More

by MDLATINA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Zaher
Feb 24, 2021 -

Freeman Toyota responded

Thank you, MDLATINA47, for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else, we can ever do for you please feel free to contact us anytime. Your continued business and support are part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 22, 2021

Steve Curry is awesome!! He goes above and beyond for all of his customers. He is caring and honest and does not push unnecessary repairs on his customers. More

by KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Service Department and Steve Curry. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Yours sincerely, Mark Fusselman Manager

February 22, 2021

Great, quick service and answers. Love DaVonte. Had a small nail in tire. Got answers and was on my way. 25 word minimum? I don't have that much to say. I am NOT loquacious. More

by FREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Caranci, De'vante Washingon
Feb 22, 2021 -

Freeman Toyota responded

Thank you for the five star review. We are so glad to hear that De'vante was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. 25 words keeps the bots from answering. Mark Fusselman Manager

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