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Freeman Toyota

Hurst, TX

4.7
8,355 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,355 reviews

February 21, 2021

GREAT salesman!! Very professional and trustworthy. He definitely knows his stuff and genuinely cared about getting me the perfect car in my budget. Will definitely be a repeat customer!!! More

by Salerayvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin Williams, Angel Murillo
Feb 22, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back to Freeman Toyota and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

February 21, 2021

Davin is by far the most professional sales man I’ve encountered, thank you Davin Williams for finding the beat deal for me & my family . ⭐️⭐️⭐️⭐️⭐️ More

by Loni1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin Williams
Feb 22, 2021 -

Freeman Toyota responded

Hi Loni1234! I am so pleased to hear about your experience with Davin and I am very glad he was able to get you into the car of your dreams. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

February 21, 2021

Amber made my car buying experience a positive one! She was professional, knowledgeable and hard working. She was able to locate the exact vehicle I wanted and she gave me excellent tutorials on all the b More

by Janet
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Freeman Toyota responded

Hi Janet. I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Amber Minor. I will make sure to pass on your kind words to she and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman Manager

February 20, 2021

I have always been treated with the up most courtesy and respect by your employees. They have always been very professional and polite. I will be back when I want another vehicle More

by LYNETTE051959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Freeman Toyota responded

Thank you Lynette for this fantastic review, I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Mark Fusselman Manager

Feb 22, 2021 -

Freeman Toyota responded

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February 20, 2021

I recently bought a new car from Tony Marquez, easy to talk to and got me a good deal. If you are wanting a new car he's your guy to buy it from! Brandon in the finance dept also took care of me and went More

by KDASKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Marquez
Feb 22, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at Freeman Toyota. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Tony Marquez. I will make sure to pass on your kind words to he and the team. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman Manager

Feb 22, 2021 -

Freeman Toyota responded

Hi KDASKEY! I am so pleased to hear about your experience with Tony and I am very glad he was able to get you into your new vehicle. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

February 20, 2021

My brother purchased a truck from Freeman Toyota last month. He (my brother) told me about the knowledge and professionalism the salesperson demonstrated through his car buying process. I was in the ma More

by tjack24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Laird
Feb 22, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Ken Laird. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman Manager

Feb 22, 2021 -

Freeman Toyota responded

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February 19, 2021

Juan is always willing to go above and beyond to provide service and answer questions. He is very knowledgeable and helpful. I highly recommend him. More

by D. Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Juan. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

Feb 23, 2021 -

Freeman Toyota responded

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February 19, 2021

The fob cost too much, you have labor in there too. Prisus C is still getting 63.3mpg at 55 mph. It is a great car. More

by KORKIE3J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our service. On the other hand, I am sorry to hear of your minor disappointment with the pricing. We are committed to maintaining the high level of communication and service and please be assured I will pass your comments on to our Service Manager for an immediate follow up. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Yours sincerely, Mark Fusselman Manager

February 19, 2021

Steve kept us updated the entire time our van was in the shop. Always kind, informative and is able to answer any questions we have! More

by ALLY.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am happy to hear that you enjoyed your service visits at Freeman Toyota. I appreciate your favorable comments on our associates Steve Curry. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. Yours sincerely, Mark Fusselman Manager

Feb 22, 2021 -

Freeman Toyota responded

Thank you for the kind review. I am so happy to hear that Steve Curry was able to answer all your questions and help you with your Service needs! If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to all members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 19, 2021

Everyone was awesome. Had a wonderful time. The whole process was hassle free. The offices were clean and welcoming. The employees were all knowledgeable and I love my car More

by Toyin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Padillla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza "Z", Nate Gamill, Adam Ramsey, Mo Sayed
Feb 19, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman Manager

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