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Freeman Toyota

Hurst, TX

Overview
Employees
Reviews
Vehicles
4.7
8,285 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,285 reviews

February 27, 2021

Mr. Tommy Chau is an awesome salesman, who always know my exact vehicle needs. He is passionate and very knowledgeable in Toyota cars. I wholeheartedly recommend him to anyone who is looking to buy. He is si More

by alangel133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Freeman Toyota responded

Hi alangel133! I am so pleased to hear about your experience with Tommy Chau and I am very glad he was able to get you into the car of your dreams. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

He really hear my needs and help me pick out the car I want and not what others wants. He made sure I was happy because he want me to come back in 7 years. More

by steven133t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2021 -

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with Tommy Chau. We are very appreciative of your kind comments and I will certainly pass on your positive feedback to our team. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

I drive 325 miles one way to purchase a care from this dealership. This is my third truck from your dealership. The management does not play games and it is so refreshing. More

by Gary Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Laird
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Mar 23, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your Sales visit! Thank you for sharing your favorable review of our Sales Department Thank you also for your kind words concerning our service and staff which I will surely pass on to our Sales Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

Mar 23, 2021 -

Gary Bell responded

Everyone is outstanding. Thank you so much.

February 27, 2021

In and out very quickly, everyone very nice, by the time I went to sign my paperwork with financing everything was basically ready for me to sign a go! More

by Caguilarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus "Lexy" Jaramillo, Mo Sayed
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Mar 24, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

I like Toyota Brand, the salesman, Bill is a great access to this location he not only helped me choose a great car, but he also got me a great deal. He's done this for others that I've referred, The More

by WmB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
William "Bill" Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with Bill and the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

Excellent service from the time I entered until the time I left! My car buying experience with Maverick was Top Notch! His attention to detail and outgoing personality made it an smooth transaction...Highly More

by azulpaz68
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2021 -

Freeman Toyota responded

Thank you for the kind review. I am so happy to hear that Maverick was able to answer all of your questions and help get you into your new car! If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

The dealership makes you feel right at home. Makes you feel like you're part of the family no high-pressure salesman. I've referred three of my fellow workers to Freeman Toyota. More

by RogerT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Crosby
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Mar 23, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

Our family has bought five vehicles with Maverick when he worked in Baytown. He was always top notch and treated us fairly. I hope to deal with him again on our next purchase. More

by tdgal
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Freeman Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff especially Maverick. Again, thanks for the gift of feedback and we look forward to welcoming you to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

Maverick and Steve are the epitome of professionalism. They listen and address every concern I have had. I bought you truck new from Maverick and Steve has taken care of all service needs. Would recom More

by donjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Freeman Toyota responded

Thank you donjackson for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call or come by anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

Richard is a Super Star! Appreciated all his help in the purchase of our Tundra. Very helpful. We did the purchase remotely and he handled all the details. More

by Leroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Maverick who provided excellent service to assist you with your Tundra purchase. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

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