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Freeman Toyota

Hurst, TX

Overview
Employees
Reviews
Vehicles
4.7
8,120 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,120 reviews

February 24, 2021

I'm in my 2nd 4RUNNER and Harry Cummings was my salesman for both. He provided exceptional customer service and made the car buying experience seamless. I will definitely contact Harry again when I'm ready More

by angela.w008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our Sales Team and especially Harry. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and congratulations on the New $Runner! We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

I just purchased a 2021 Toyota Tundra from Tommy Chau @ Freeman Toyota. What a great sales experience! Mr Chau is very knowledgeable about all things Toyota, was very professional, and knew every answer to More

by VICPAL57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Tiemann
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Mar 09, 2021 -

Freeman Toyota responded

Thank you for the kind review. I am so happy to hear that Tommy Chau was able to answer all of your questions and help get you into your new car! If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

My family and I always enjoy seeing Adam and catching up. It is because of his service and professionalism that has us coming back. We look forward to seeing him again. More

by denisrobben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Minkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Freeman Toyota responded

Thank you for taking the time to post a great review DenisRobben. We appreciate your repeat business and satisfaction with your experiences at Freeman Toyota. We look forward to meeting all your vehicle needs in the future. Adam Minkley and B.J. are both great to work with and always available anytime for customers anytime. We look forward to seeing you again soon. Best Wishes, Terri Grimes Customer Relations Manager

February 24, 2021

Our experience was amazing, he was very professional and helped us in everyway possible. He was a new sales rep but helped us with a used vehicle More

by HLANCASTER9227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Gentry
Other Employees : Davin Williams
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Mar 09, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with Davin Williams and will certainly share your kind words with him. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

Work done as promised and in less time than estimated! It's always good to under-promise and over-deliver...and that's exactly what happened. More

by CHERYL36
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Mar 09, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates Santos Flores, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

Well the people at the dealership are friendly one time we had to alert someone that we had been waiting a long time.But they apologize for the error.Mr. Bates is a good sale person make you feel at ease. More

by EllisJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William "Bill" Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with William Bates and will certainly share your kind words with him. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

Friendly service and very thorough explanation of each step of the process, I will gladly return for another visit when the time comes around again. More

by kesselchamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Johnston, Matt Tiemann
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Mar 09, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Matthew is awesome to work with, upfront no pressure or hassle. Definitely recommend him. Very knowledgeable and makes you feel comfortable with the whole process. More

by martinez_edgar
Recommend Dealer
Yes
Employees Worked With
Matt Tiemann
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Mar 05, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Matt Tiemann who provided excellent service to assist you with your requirements. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Davin was a wonderful salesman from jump street. He listened to all my wants and my requirements and was able to accomplish them all! I came into the dealership a devoted Chevy customer and left a devo More

by Chey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin Williams
Report | Print
Feb 25, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with Davin and will certainly share your kind words with him. Welcome to the Toyota brand and Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

There was a problem with my service reservation but the team never skipped a beat. They fit me in and got me taken care of with no problem! More

by mikeleclair
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Report | Print
Feb 25, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Service Department . Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

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