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Freeman Toyota

Hurst, TX

4.7
8,086 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,086 reviews

March 19, 2021

First time service @ 4500 miles. Went as planned. Thanks thanks thanks thanks thanks. You would have heard from me if service was an issue. D More

by JOHN.GAULT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

I’ve already written a review & sent it in. My service agent was average. The man who brought my car out didn’t practice Covid protocols. He didn’t wipe my car down after touching everything on inside. More

by SWARDSING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Steve Curry makes the difference between a business and a personal satisfaction of excellent service! He makes sure to get out the best product at a reasonable time and price! More

by JUAN.LAZCANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Service Department and Steve Curry. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

March 19, 2021

Process took long time (almost 6 hours) and then CarPlay didn’t function so had to take to service before I even drove it off the lot. Not my best experience. More

by SUEPOE27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JB Greer
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Collin did not use high pressure or games. We settled on a price fairly quickly. Collin may be new to the sales force, but he has the personality to make customers feel at ease. More

by RBLOSCH2004
Recommend Dealer
Yes
Employees Worked With
Other Employees : Collin Ripley
March 19, 2021

Maverick did an amazing job. He took care of everything over the phone. All I had to do was go in and sign papers. Thanks More

by l_faseler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Amber did an amazing job from start to finish it helping us get our new family car! She was extremely patient with us and went above and beyond to deliver an amazing experience. She even delivered the car h More

by Brettginn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Tiemann, Adam Ramsey
March 18, 2021

Waiting room clean and quiet, conveniently with coffee hot tea. Quick service with smile always on lady face. So I like this place and trust. More

by nguyejq1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
March 18, 2021

Professional and Friendly staff. Detailed response to my questions. Clean customer areas and restrooms. My car was washed and looked better than when I arrived. More

by GSPINELLA165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
March 18, 2021

Courteous, prompt, affordable and friendly service department. Thanks to all and Sergio for managing my service and inspection on my 2017 Rav 4 Toyota. Thanks More

by CHATTYPATTYABQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receiving tech and checkout desk clerk, Sergio Diaz
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