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Freeman Toyota

Hurst, TX

4.7
9,042 Reviews

204 NE Loop 820

Hurst, TX

76053

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Showing 9,042 reviews

September 25, 2021

Lexus , was absolutely fabulous, kept constant contact throughout the whole process. Will recommend all come to Freeman Toyota. Financial process was friendly , professional and quick by Mr. Gentry More

by DENNIS7501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus "Lexy" Jaramillo
September 25, 2021

B.J. Stankovich took very good care of us. Adam Minkley was super helpful and very knowledgeable on what he sells, patient and answered every question we had. More

by RICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Minkley, Adam Ramsey
September 25, 2021

waited 2 hours and 40 minutes for an oil change. I got tired of waiting and went to ask why it was taking so long. They said they tried to call me. The whole time I was in the lobby service staff came i More

by Raymond in Fort Worth
Friendliness
Recommend Dealer
No
Employees Worked With
Haley Shortnacy, Charlene Gee
Sep 27, 2021 -

Freeman Toyota responded

I am very sorry that happened, your survey comes to me anonymously. Would you mind giving me info so I could look into it. I also wonder if you show a missed call? I am finding that some of our numbers are coming out as possible scam and have not been able to get that fixed.

Sep 27, 2021 -

Raymond in Fort Worth responded

I don't care about calls showing as spam. I was asked if I was going to wait or drop the car off. I told her I would be waiting. Why would you try calling someone that is waiting in the waiting area. And not follow up. It shows that I'm not important to her. Don't call me when you want me to buy another car.

September 24, 2021

Always a good experience, were very helpful in getting a key replacement, letting me know that my warranty covered the cost. More

by david.adames
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
September 24, 2021

Malorie has worked with me several times and has always been very helpful as well as knowledgeable. More

by GRANNYB6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
September 24, 2021

This was my sons first car buying experience. Harry helped me at first, then turned us over to Amber Minor - later that evening. I want to stress that the people we dealt with - EXPECIALLY AMBER - wer More

by lanehembree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cummings, Amber Minor, Adam Ramsey
September 23, 2021

Price was great, but needs to clean the cars before pick up! I hope you fix this especially in this COVID era. More

by ZELALEMMULUYE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ramsey, Sam Scarlett, Kevin Feagins, Dwaine Baldwin
September 23, 2021

B.J. Stankovich, has always taken care of us. Love this dealership!!!Danny and Karen Miller More

by MINNIE.MILLER17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
September 23, 2021

Fast and efficient service. Work was completed quickly and vehicle was ready for pickup same day. More

by ALICORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
September 23, 2021

Tim was such a great help assisting in servicing my Tundra. He was also personable and detailed. Great experience. More

by jimmy.young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
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