Freeman Toyota
Hurst, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 7,587 reviews
Definitely one of the best! I am working on gettimg a second car thru them. Alvin is awesome takes care of you no "salesman" attitude more like family. I have already rexommended I am working on gettimg a second car thru them. Alvin is awesome takes care of you no "salesman" attitude more like family. I have already rexommended my friends to go there. Mitch in finance is #1 and can get you done!!! Those two men are the greatest please ask for Alvin when looking for your next vehicle! More
Smoothest Buying Ever This was by far the smoothest vehicle purchase I have EVER experienced (and I have prurchased MANY). Alvin (sales) and Wes (finance) did a wonderful/o This was by far the smoothest vehicle purchase I have EVER experienced (and I have prurchased MANY). Alvin (sales) and Wes (finance) did a wonderful/outstanding job keeping it simple, fast and more than fair. I have dealt with all kinds on salesmen as well as F and I guys you 2 guys were Stellar! Keep up the excellent work and I will send anyone looking to purchase your way. I can honestly say after this purchase that I am a Freeman buyer for life.... More
outstanding service! After having a horrible service else where. My husband and I came here to purchase a new Tc. ...well we ended up getting a camry. *love it* our sales After having a horrible service else where. My husband and I came here to purchase a new Tc. ...well we ended up getting a camry. *love it* our sales guy was very professional and nice. He went up and beyond what a regular sales person should do. Thank you fisel & toyota! I will definitely recommend this dealership. 10+ More
I should have trusted my gut and walked away from from this dealership. I have learned my lesson and will never shop or buy a car from this dealership again. They were very aggressive and unfriendly. A this dealership. I have learned my lesson and will never shop or buy a car from this dealership again. They were very aggressive and unfriendly. All the promises that they made were never kept. The price we agreed on and the monthly due date we agreed on was not what I ended up with. I tried to talk to someone about it afterwards and they were not helpful at all. Take it from me and stay away. More
We had a wonderful experience working with the Internet Sales Manager, Wes Gerhardt. He was prompt, informative and pricing was very competitive. So much so that we drove our new Scion xB home last night. Sales Manager, Wes Gerhardt. He was prompt, informative and pricing was very competitive. So much so that we drove our new Scion xB home last night. I highly recommend him and Freeman Toyota/Scion if you are in the market for a vehicle. Again, thank you Wes for making this such a wonderful experience! More
Alvin was fantastic in helping me get the vehicle I wanted. He is VERY knowledgeable, helpful, and personable. No hassles. No run-a-round. I've walked out of several dealerships when they start tha wanted. He is VERY knowledgeable, helpful, and personable. No hassles. No run-a-round. I've walked out of several dealerships when they start that. Alvin is great! More
Worst service in the world. They guarantee one thing a few days later they call back saying they messed up we can't sale you that truck for that price! few days later they call back saying they messed up we can't sale you that truck for that price! More
I've leased/purchased 4 vehicles from Freeman Toyota over the past decade for myself and my family and every single visit has been great. I really appreciate that the General Manager is usually on hand to m the past decade for myself and my family and every single visit has been great. I really appreciate that the General Manager is usually on hand to make customers feel welcome. My last visit was to get a new 2013 Prius and I love the vehicle. I think the entire experience took under 45 minutes (including financing) and everyone was very attentive to my needs. This is a family-owned dealership and you can tell they want to make sure that every customer is happy. I would proudly recommend Freeman Toyota to friends and family... and I have for years. More
My experience with Freeman Toyota was great! Owning a service business, I have purchased many vehicles over the years. All previous vehicles had been Ford and Chevrolet, but with re-occurring problems w service business, I have purchased many vehicles over the years. All previous vehicles had been Ford and Chevrolet, but with re-occurring problems with most of them, (and doing some research) I decided to give the Toyota Tundra a shot. In my business we focus heavily on customer service so I am the first one to pick a company or person apart that lacks in customer service. In this transaction with the people at Freeman Toyota the customer service was top notch! I knew what truck I wanted, the options, color, and price I thought was fair (I know Freeman is NOT a non-profit organization and they have to make money as well). I called and told Bj exactly what I wanted, he found me a truck in San Antonio but had me come into dealership and showed me three different Tundras (interior of one, wheels and step bar on another, and dash option on a third). This process took about 30 minutes. We went back to Bj's office sat down and agreed on price for new Tundra and price I was wanting for my trade, that took about 10 minutes - including paperwork! I then went down to financing department and Seth had me in and out of there in less than 15 minutes! Awesome experience so far... When my truck arrived from San Antonio 3 days later I went back to pick it up. I met with Andy who went over some key points in the Owner's Manual, went through the new Tundra with me showing all options and accessories and how they worked, he even helped set up the bluetooth on my phone and program some numbers into the trucks system. Andy then took me on a tour of the Service Department, explained different maintenance schedules for different items and also scheduled my first oil change with an e-mail reminder! This process took about 1 hour simply because so much attention to detail. AWESOME customer service from start to finish! I will let everyone know about Freeman Toyota! More
Troy Ross was easy to work with. We felt like he was genuine, not fake like some of the other car salesman we encountered. There were no gimmicks or high pressure sales tactics from anybody we dealt wi genuine, not fake like some of the other car salesman we encountered. There were no gimmicks or high pressure sales tactics from anybody we dealt with. I called to see if he could beat a written quote from another dealer. He confirmed that he could via email, so we went to have our trade-in evaluated. After some negotiation, we were able to come to a fair price between our trade in and the price of our new RAV4. Troy was professional and respectful during the entire process -- from my initial phone call to handing us the keys to our new car. I have recommended this dealership to others and will continue to do so. More