Freeman Toyota
Hurst, TX
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I have purchased two new cars from your dealership and have had no problems with the sales and service personnel. I always call couple days ahead of time to make an appointment for service and always for have had no problems with the sales and service personnel. I always call couple days ahead of time to make an appointment for service and always for 7 AM. I was a second one to arrive at a dealership and And when the service stores open I pulled all the way in. Every individual had somebody waiting on them and finally a young lady came and asked me what I wanted I explained it to her and she didn’t quite understand it she said I’ll get somebody to help you and walked away nobody returned to help me I had to ask several people if they could wait on me after they were done. This is the first time that this is happened to me but very unusual. This is the only complaint that I have in 12 years. More
When I come in for service I feel what I have to say is important. The place is always clean. Thank you for your service to everyone. important. The place is always clean. Thank you for your service to everyone. More
Had my used car serviced that I bought from Freeman and my experience was ok at the beginning. I drove in and at first I felt look they must have thought I worked there, because no one waited on me. Eventu my experience was ok at the beginning. I drove in and at first I felt look they must have thought I worked there, because no one waited on me. Eventually a gentleman came over and asked if anyone had helped me. From that point, everything went as it should. But I have to say, if they want my business in the future , please take care of the used car customer as if they were to drive away in something new. I will be back for my next service. More
always getting my vehicle scheduled in a timely manner, when I call and ask for a specific appointment date and time, busy schedule, Desmond always responds with yes, see you then! Vehicle needs always when I call and ask for a specific appointment date and time, busy schedule, Desmond always responds with yes, see you then! Vehicle needs always first priority and not just scooping up extra money from me because my vehicle has very low mileage vs year model. thank you Team Freeman More



