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Freeman Toyota

Hurst, TX

4.7
7,693 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 7,693 reviews

March 01, 2021

I’ve bought 5 vehicles from Mav and have had a great experience each time. His dedication to finding what I was looking for made each purchase easy. Thank you Mav for your excellent customer service. More

by Mtcowen2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Freeman Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with Maverick and our Sales Department. Again, thank you for the gift of feedback and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

Richard made the buying process really quick and easy for my husband and I. We told him which vehicle we were interested in and he was able to get us in the vehicle and off the lot in a less than 2 hours! No More

by Emily Silko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

Contacted dealership was given Maverick as my sales person he convinced me to buy a Toyota over a Chevy. Very well informed and knowledgeable on all account information. More

by Tonymason3003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our Sales team and especially Maverick. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the Sales provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

I Bought my First Toyota Tacoma in 2013 from Madisonville Tx and loved my truck but was not Happy with the Salesman or Service once I bought it.and took back to crosby Tx.. Its like I could never talk to m More

by Txshelleyg71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Maverick who provided excellent service to assist you with your New Truck. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

Tommy and Mason were great at expediting the transaction and the financing portion was pretty painless. I really dislike car shopping, but they got me in and out fast and I love my Camry. More

by TERESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Chau
Apr 06, 2021 -

Freeman Toyota responded

Thank you TERESE for the review. We are so glad to hear that Tommy and Mason was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

We saw the car that we were interested in on the website... drove to the dealership (through some road construction zigzags) and were met by Bill Bates. He showed us the car and made us "a deal we More

by DIANNEANDLARRY
Recommend Dealer
Yes
Employees Worked With
William "Bill" Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Bill Bates. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

Great service! The internet sales manager was great. He explained all I needed to know about my new car. I will be back for another car! More

by IKERARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Padillla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza "Z"
Apr 06, 2021 -

Freeman Toyota responded

Thank you for taking the time to post a review online. We know your time is important and we appreciate you spending it posting a review for Freeman Toyota. We look forward to helping with your future vehicle needs. Best Regards, Terri Grimes Customer Relations Manager

February 28, 2021

una gran experiencia al comprar mi carro sonado el sr harry es una excelente persona confiable y muy paciente al atendernos con esa amabilidad y darnos la oportunidad de disfrutar de un vehiculo toyota u More

by mazr887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Freeman Toyota responded

Gracias mazr887 por tu revisión de cinco estrellas. Me complace saber que su experiencia en nuestro concesionario ha sido excepcional. Si hay algo más que podamos hacer por usted. Su continuo negocio y apoyo es parte de la razón por la cual durante estos tiempos difíciles todavía podemos seguir siendo abiertos y brindar a nuestros clientes el servicio al cliente y la ayuda que tanto necesitan. ¡Bienvenido a la familia Freeman Toyota! Atentamente, Terri Grimes Gerente de Relaciones con Clientes

February 28, 2021

Richard made the process so easy. Not only did we get a great deal, he’s really a fabulous person. Thanks so much, Mav!!! We have another car to replace soon. More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Freeman Toyota responded

Thank you Rob for this beautiful review, I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 28, 2021

It's always a great experience to deal with Mr. Laird, he gives you options. It was a nice overall buying experience at Freeman Toyota Thank you!!! More

by ricalvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Laird
Apr 06, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your Sales visit! Thank you for sharing your favorable review of our Sales Department and Ken Laird. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Sales Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

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