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Freeman Toyota

Hurst, TX

Overview
Employees
Reviews
Vehicles
4.7
7,699 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 7,699 reviews

March 02, 2021

They always do a great job. This is my 4th car from Freeman. Very easy to work with and I am sure I will be back when I am ready for something new. More

by KRISTIN.KNOTTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza "Z" Aslam
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Apr 06, 2021 -

Freeman Toyota responded

Hi KRISTIN.KNOTTS ! I am so pleased to hear about your experience with B.J. and Z and I am very glad they were able to get you into the car of your dreams. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

March 02, 2021

All service was quick and painless. Very professional and I felt appreciated. My vehIcle is usually vacuumed and cleaned, but I did not request that, so was not disappointed. More

by dkirk20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
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Apr 07, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Service Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

March 02, 2021

The servicing on my vehicle was excellent. Vehicle was completed on time and the department was friendly and kept me informed throughout my maintenance visit. More

by wkfaanes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Apr 06, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Service Department and Santos Flores. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

March 02, 2021

My wife and I are very pleased with the service and courtesy displayed by everyone at Freeman Toyota in Hurst. We close in about 2 hours and everyone happy. More

by F.ANDUJAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Barlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Gentry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Tiemann
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Apr 07, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates Jackson Barlow, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 02, 2021

Salesman Will Bates knew alot about all Toyota products and services. He was very nice and professional and made me feel confident and safe when selecting a Toyota vehicle More

by kimkayellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William "Bill" Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2021 -

Freeman Toyota responded

Thank you for taking the time to post a review online. We know your time is important and we appreciate you spending it posting a review for Freeman Toyota. We look forward to helping with your future vehicle needs. Best Regards, Terri Grimes Customer Relations Manager

March 02, 2021

From the time we walked through the door, until the time we left in our new truck, Maverick was truly professional, welcoming and friendly. He took great care of us. More

by athayer68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Padillla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Maverick. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

Toyota hi have the wonderful employees and good price for buy the cars.thank you jeff for service if by point 10/10 or 100% wonderful work at jeff.thank you so much More

by Wallakokala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates Jeff Ritter, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

We were very pleased with our visit to Freeman Toyota. Our salesman, Ali, was very friendly and eager to answer all our questions. If he didn’t have an answer to a specific question he was quick to find o More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Zaher, Mo Sayed
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Apr 06, 2021 -

Freeman Toyota responded

Thank you Patrick for this beautiful review, I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

Excellent service provided by Service Advisor Steve Curry, on my RAV4, very fast service and friendly person to work with, my sincere thanks to Steve. Anura Sirisena More

by ASIRISENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
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Apr 06, 2021 -

Freeman Toyota responded

Thank you for the kind review. I am so happy to hear that Steve Curry was able to answer all of your questions and help with the Service of your vehicle. If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

Mr Cummings was very professional he made my decision on the vehicle that I was interested in and even after the purchase he did call me to see if everything was going well with the car More

by cedricyolandawilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Harry Cummings who provided excellent service to assist you with your requirements. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

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