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Freeman Toyota

Hurst, TX

4.7
8,255 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,255 reviews

July 29, 2021

JB & Brandon we’re wonderful to work with in buying our new Jeep! Only have rave reviews for both of them & Freeman Toyota! Have given out all of the business cards that I received & have recommended the More

by BBNUT24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
JB Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Team was friendly, fun, and easy to work with. Love our new vehicles and enjoyed the process and transaction. Ken Laird was one of the most honest people I’ve done business with More

by apennington1865
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Padillla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Laird
July 28, 2021

Our representative, Tiffany, was friendly and competent. We even got a free carwash. Service was quick, too. XYZ XYZ XYZ XYZ XYZ XYZ XYZ XYZ More

by cpbateman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany
July 28, 2021

Issue still not corrected. I have been there three time and all they can say is that the technician is checking with Toyota. It is a software problem. More

by TXN71
Recommend Dealer
No
Employees Worked With
Tom Caranci, Sergio Diaz
Jul 29, 2021 -

Freeman Toyota responded

I can certainly understand your frustration with multiple visits to us, however, the issue with your truck is the aftermarket grille that you installed. That grille has made mounting the sensor for the pre-collision sensor impossible. The system has been disabled but we, as a dealer, are unable to remove the warning light that comes on. The issue has been brought to engineering at Toyota and a procedure has not been made to correct the situation. As soon as a procedure is available we will be able to complete.

July 28, 2021

Excellent customer service. Wait time as specified. Everything completed in great shape. Kept me apprised of the status of the work. Check out went smoothly. More

by mbaldwin1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
July 28, 2021

Great service! Desmond Adger helped me with the service needed for my car. He was very friendly and nice while he helped me when I arrived. More

by Kalyn
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
July 28, 2021

Brought my 2020 Tacoma in for its scheduled maintenance. Everything went well except the vehicle was not washed and vacuumed as it had been the last time I came in for service. I was told that they chang More

by JRPRIUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

The approval was quick and the process was easy! JB answered all my questions and made it so smooth. I was in and out within 45 minutes. My car was clean and FULL of gas. JB is the best! Look him u More

by DDJACKSON923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

I like the ease of the online appointment system. On my most recent trip the service rep was fantastic. She kept me informed and her information was accurate. She let me know how many miles were on my ti More

by Stella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Gee
July 28, 2021

Very professional, timely, and informative in handling my service department needs. The way Steve handles my car needs, I would never consider going to another dealership. More

by RONNIEMOTLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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