Freeman Toyota
Hurst, TX
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This is the fourth vehicle we have bought from Freeman Toyota. We keep coming back because the sales people are curious, not pushy, and knowledgeable. The service department. Has always treated us fairly Toyota. We keep coming back because the sales people are curious, not pushy, and knowledgeable. The service department. Has always treated us fairly and. The finance department has been easy to work with. More
It’s always a positive experience. Freeman Toyota does a very thorough inspection but doesn’t get pushy about things you need repaired. Freeman Toyota does a very thorough inspection but doesn’t get pushy about things you need repaired. More
Steve Curry always provides excellent customer service with great communication as to status and timing to enable me to maintain my schedule. Even though timing is important Freeman service always does a with great communication as to status and timing to enable me to maintain my schedule. Even though timing is important Freeman service always does a thorough examination of the vehicle. More
I am always glad to take all of my 3 vehicles that I purchased at Freeman’s to have them serviced there. I am always treated well by the dealership and Malorie Williams. I will continue to do so as lo purchased at Freeman’s to have them serviced there. I am always treated well by the dealership and Malorie Williams. I will continue to do so as long as I can Al Chavira More
Charlene was great. Explained everything and the wait time was much less than previously experienced. Well done by your team. Explained everything and the wait time was much less than previously experienced. Well done by your team. More
The service advisor, Tim Farrand was awesome and is the sole reason for 5 stars. The mechanic's ability to get the job done right the first time was questionable if not unacceptable. Regardless, when the m sole reason for 5 stars. The mechanic's ability to get the job done right the first time was questionable if not unacceptable. Regardless, when the mechanic had issues and the outcome was not as desired, Tim took care of it. This focus on customer service to me is the most important, especially when mechanical/technical issues arise. He coordinated to make sure further efforts were done right. I've been going here for 8 years to get routine service and occasional repair work. If they ever get rid of Tim as a service advisor I will likely not come back since it is so hard to find or re-establish honesty/transparency and the customer focus he demonstrates. I have dealt with other service advisors in his absence and was unimpressed. Good job Tim, you got your location 5 stars when they probably earned 2 without your efforts. More
This dealership is very good. I have both of our Toyota's serviced here. We are very pleased with the every thing and the service department folks. Thank you, Steve for helping I have both of our Toyota's serviced here. We are very pleased with the every thing and the service department folks. Thank you, Steve for helping me today. More



