Freeman Toyota
Hurst, TX
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I have purchased two Highlighters from Freemam Toyota. I have been very pleased with the service and the people at Freeman Toyota. I have been very pleased with the service and the people at Freeman Toyota. More
Buyers beware! !! I’ve bought 2 vehicles from this location, first time was good experience however after a management change this place is a joke the sales man d !! I’ve bought 2 vehicles from this location, first time was good experience however after a management change this place is a joke the sales man don’t follow thur with that they say nor care about your business first off I bought my tundra in 21’ I just now got my second key countless amount of voicemails like they weren’t gonna honor what I was owed , second off I called my rep jacob walker about another purchase of course no answer and once I get hold of someone else he said “go ahead with whoever is helping you” like he could care less ….but to top all things off after expressing my unsatisfied I was with recent experience I was in the service department and my rep said that the big boss BJ I said I would like to talk to him about what happened and she went to ask for him to speak to me and came back and said bj said he was going into a important meeting and couldn’t speak to me ……ask YOURSELF this …is this really a place you would like to give your money that cares nothing about clients More
I have taken my Tacoma in maintenance several times and each time I have had a Great service experience. My service advisor Kyndal has always been very helpful and made sure everything was done on time. I each time I have had a Great service experience. My service advisor Kyndal has always been very helpful and made sure everything was done on time. I highly recommend her and this dealership for great service. More
Found $4500 worth of front end repairs. I found another certified mechanic who did it for $1500. Please be more sympathetic to your customers. And $90 to change a license plate bulb is tota I found another certified mechanic who did it for $1500. Please be more sympathetic to your customers. And $90 to change a license plate bulb is totally ridiculous. Took me 2 minutes to change it More
Awful experience. Haley was very unpleasant. She was irritated and not helpful. She never notified me that the vehicle was ready. A sales guy passed by and said to me Haley was very unpleasant. She was irritated and not helpful. She never notified me that the vehicle was ready. A sales guy passed by and said to me you have been here for a long time. Let me check if your vehicle is ready and it was. Haley never bothered to help me. The tech guy didn’t reset the app in the car that notifies about the the maintenance app. The car didn’t get washed. The last couple of times the service has been the worst. I’ve tried being understanding and I usually give people grace but it’s getting worse. I’ll make sure to post my review on Google so others can see what they will deal with. I will also warn family and friends about the poor service offered at freeman Toyota . Thank you for your time. Rosie Bond More



