Freeman Toyota

Freeman Toyota is the home of my RAV4 because they deliver outstanding service with a smile. deliver outstanding service with a smile. More

I've been working with Tim for quite a while, and yet to have a bad experience. Tim is honest on what NEEDS to be done and what can wait, or what is really optional. Car maintenance is not usually fun, bu have a bad experience. Tim is honest on what NEEDS to be done and what can wait, or what is really optional. Car maintenance is not usually fun, but Tim makes the process easy. More

Tim was able to address our unexpected issue, get it fixed in a timely manner, and get us back to our daily routine. Highly recommend! fixed in a timely manner, and get us back to our daily routine. Highly recommend! More

Did an online purchase. Super easy to work with and great experience. John Shelton was beyond helpful and make it one of the easiest purchases I've had from a car dealership Super easy to work with and great experience. John Shelton was beyond helpful and make it one of the easiest purchases I've had from a car dealership. More

My day unexpectedly took a turn for the worse. I was able to make it to Freeman Toyota where I was greeted by Shawn H. I wasn’t able to get my words out before I began to cry while trying to expla I was able to make it to Freeman Toyota where I was greeted by Shawn H. I wasn’t able to get my words out before I began to cry while trying to explain my issue. He immediately took action by lifting my hood and looking underneath my vehicle. Once I was able to gather myself he assured me that he’d get the vehicle looked at and would provide me with an estimate. I was then assigned to a service manager, who was nice as well. While waiting in the guest lounge area in total panic, Shawn came over multiple times with updates. He explained all of the services Freeman could provide and continued to reassure me. We all know that delivering bad news is just as bad as for the one who’s receiving it however Shawn was very kind in his deliverance whilst being honest. Due to finances I was unable to proceed with the repair today but will be back in two days to schedule. I normally take my vehicle to get serviced at another Toyota dealership but after the exceptional service that I received today, Freeman Toyota will be the place for me. Thank you Shawn and your team! You all were the best part of my day and I mean that! More

They are very friendly, and are willing to work with people in order to get the job done. And the work they do in the service department is excellent. people in order to get the job done. And the work they do in the service department is excellent. More

Oscar was the best and provided great customer care and was happy with the service was happy with the service More

Customer service was very nice. I was disappointed and inconvenienced when I had to return the same day since parts repaired were rattling and needed torqueing. I was disappointed and inconvenienced when I had to return the same day since parts repaired were rattling and needed torqueing. More

Everyone has a great attitude, gave estimation on the time it would take to complete, very polite time it would take to complete, very polite More

Easy to work with and get things done. Staff was friendly and kept me informed of what stag of repair they were working on. Staff was friendly and kept me informed of what stag of repair they were working on. More