Freeman Toyota
Hurst, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I wanted to get a TSB done on my GR corolla for the intake system, which is a common issue on these cars due to the complicated intake system it comes from with factory. However my car is not stock and intake system, which is a common issue on these cars due to the complicated intake system it comes from with factory. However my car is not stock and has a aftermarket intake system, which throws the same code as the OEM intake system. I understand to diagnose and to run a TSB you need all the stock components to be there. My issue is not doing the TSB work, my issue with this dealership was that they knew my car was not stock and I had already told them that my car Is throwing a specific code and I know what its for. However when I took the car in they did a diagnostic test on my car, which I wasnt told was going to cost me money and the price of it. I didn’t need them to scan codes on my car and tell me what the code is for and that its not stock so we cant reflash the ECU, i already knew all those things. Thats not why I brought the car. They could’ve just looked at my engine bay and tell me “hey this is not the stock airbox, so we cant do anything to it” thats all it takes. Wasted my time and money. The staff in itself is courteous and nice, nothing against them, but I just wish they did a better job of explaining to me the process rather than make a quick buck off my diagnostic test. Then I spoke to the Service Manager and came to an agreement that I’ll pay half of that diagnostic fee because it wasn't justified. He agreed but still ended up charging me more than half before taxes. I didn’t want to waste anymore time so I paid and left. The cashiers will hold your key hostage until you pay as if I’m going to run and drive off More
Awesome in every detail. . Great service I would highly recommend Freeman Toyota to my friends and family . Great service I would highly recommend Freeman Toyota to my friends and family More
This is my second vehicle I have purchased from Freeman Toyota. Staff is all very friendly and are there for you. Toyota. Staff is all very friendly and are there for you. More
I would have liked to have seen more variety on the car lot on the tundras. As far as Tim goes. He was superb in helping me pick what was on the lot. Everyone was friendly and courteous lot on the tundras. As far as Tim goes. He was superb in helping me pick what was on the lot. Everyone was friendly and courteous More
Overall great experience. No pressure for a vehicle I didn't want. Personable interactions with employees. Better price than other dealers for the same vehicle. Happily answer No pressure for a vehicle I didn't want. Personable interactions with employees. Better price than other dealers for the same vehicle. Happily answered all questions. More
Dealership was very interested in making sure I became a satisfied customer. All personnel were very interested in providing their customers best service possible and making sure you would be their repeat satisfied customer. All personnel were very interested in providing their customers best service possible and making sure you would be their repeat customer. More
Very professional and gave me all the information I needed without much prompting. Accommodating towards my needs and went out of their way to make sure the car was one that I would like. needed without much prompting. Accommodating towards my needs and went out of their way to make sure the car was one that I would like. More
Elvir was timely and efficient it getting my vehicle checked in and serviced. So far my service visits have been completed without a hitch. checked in and serviced. So far my service visits have been completed without a hitch. More