Freeman Toyota

Peter Stevenson has been fantastic during my visits to Toyota. He receives my car, communicates with the maintenance team, and keeps me updated on the progress. He’s always professional, clear, and makes Toyota. He receives my car, communicates with the maintenance team, and keeps me updated on the progress. He’s always professional, clear, and makes the whole process easy. I trust him to take care of my car and highly recommend his service! More

Steve was great to get me in when I needed and the work was completed in a timely fashion was completed in a timely fashion More

Everyone is friendly and nice. Trey explained everything well. I enjoyed the complimentary coffee and popcorn. Thanks! Trey explained everything well. I enjoyed the complimentary coffee and popcorn. Thanks! More

Most of the time I’ve had a good experience here. But the last two times I’ve had a bad experience getting the service I asked for. They either did something when I didn’t ask them too or not done so But the last two times I’ve had a bad experience getting the service I asked for. They either did something when I didn’t ask them too or not done something when I asked them too. And now I have to spend more of my time coming back to get a service they forgot to do. I’m not happy More

The "multipoint inspection" had multiple errors showing that things that were broken were functional which was incorrect leading me to believe that the inspection wasn't even performed. Also the mileage on that things that were broken were functional which was incorrect leading me to believe that the inspection wasn't even performed. Also the mileage on the oil change sticker was off and showed that it was due for another oil change for 3k miles less than the car had. Staff wasn't as friendly as they could be and at some points it felt like I was being ripped off. For example, I was told the brake fluid needed changed but then the multipoint inspection said it was good. Further, things that said needed addressed last time I was in for service that were not addressed were shown as good or no damage. I will not be coming back as I do not trust this dealership and feel like there is some dishonesty. More

Was promptly checked in for routine maintenance. Travis listened to my concerns and took the time to check my car’s records. I liked that he was understanding about my concerns for my car. I was re Travis listened to my concerns and took the time to check my car’s records. I liked that he was understanding about my concerns for my car. I was reassured of my car’s care. More

Serviced transmission and flushing it. Steve Curry did fantastic job , he was very courteous and helpful. Thanks again. Steve Curry did fantastic job , he was very courteous and helpful. Thanks again. More

Generally OK. Typical canned sequence to maintain control of the prospect. But an attempt was made to slide in an additional “service”, at an additional price. Typical canned sequence to maintain control of the prospect. But an attempt was made to slide in an additional “service”, at an additional price. I caught it an rejected it. That sort of deception is why I did not rate them with five stars. Dave, the sales person did a good job presenting the very canned procedure. My suggesting when an 84 year old comes in with checkbook in hand is to assume this is not the first time this person has bought a vehicle. And the hocus pockus way of presenting the mathematics could be greatly simplified for a cash transaction. In general, you are leaving out a step to size up the prospect, and adjust your canned procedure for the specific needs and past experience of the buyer. We are not all first time buyers looking for the way to drive off with the smallest outlay of cash…. Marshall Simmons More

No hidden cost or any issues with service. Quick and to the point easy to deal with and keeps you updated. Quick and to the point easy to deal with and keeps you updated. More

Steve was very good at taking care of the work on my truck. The work was done on time as promised. truck. The work was done on time as promised. More