Freeman Toyota
Hurst, TX
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An unexpected in incident happened with the car one morning. I called the dealership and explained the situation and Bailey worked us in and made sure we were ok. morning. I called the dealership and explained the situation and Bailey worked us in and made sure we were ok. More
I didn’t know what to expect going into this experience, but Ashley was AMAZING from start to finish. When I first called to arrange dropping off my vehicle, it was after hours—but that didn’t stop Ashley. but Ashley was AMAZING from start to finish. When I first called to arrange dropping off my vehicle, it was after hours—but that didn’t stop Ashley. She answered my call, assisted me right away, and reassured me that everything was going to be okay. Throughout the process, she kept me informed as updates became available, returned my calls and text messages promptly, and made sure I never felt alone or uncertain. When I arrived to pick up the loaner vehicle, I had so much going on with work that I completely lost track of time—and my driver’s license was set to expire the next day. I was initially told I wouldn’t be able to receive the loaner because of this, but Ashley immediately stepped in, found a solution, and made sure I was able to leave Toyota with the loaner vehicle. I truly can’t say enough about Ashley. She goes above and beyond for her customers, and her care, professionalism, and dedication made a stressful situation so much easier. She is an absolute asset to the team. More
Jonathan was a huge help with finding me the best match! He was honest, upfront, clear, super respectful, knowledge, answered all my questions with detail and was just overall amazing. I highly recommend se He was honest, upfront, clear, super respectful, knowledge, answered all my questions with detail and was just overall amazing. I highly recommend seeing him if you're looking for a new car! More



