![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Freehold Ford
Freehold, NJ
Filter Reviews by Keyword
By Type
Showing 726 reviews
Smooth, professional transaction Brilliant. That was our experience in acquiring a car from Freehold Ford. Our car had been declared a total loss after a nasty accident and so ther Brilliant. That was our experience in acquiring a car from Freehold Ford. Our car had been declared a total loss after a nasty accident and so there were many complications in getting a deal done in a timely and financially sensible way. From beginning to end, everyone at the dealership was helpful and professional - none of that high-pressure stuff. We first spoke with Mike Kellerman who handles internet sales who in turn intro’d us to Nicholas Petroff who did a stellar job in helping us. Dmitry Mandrik, sale manager, and the financial whiz, Tom Alicea helped manage and close the process. There’s not much more you can expect from an auto dealer, especially when under the stress after an accident - fortunately no one was injured but it still shakes you up, and the Freehold Ford team made the replacement process much easier. Kudos all around. More
Great experience I recently had a problem with a brand new purchase. Jim was able to help me and put my mind at ease. Freehold Ford stand by their products. I recently had a problem with a brand new purchase. Jim was able to help me and put my mind at ease. Freehold Ford stand by their products. More
Great experience at Freehold Ford Freehold Ford was a great place to purchase a vehicle. Yvonne and her team made it possible for me to go through the process at ease. They helped me p Freehold Ford was a great place to purchase a vehicle. Yvonne and her team made it possible for me to go through the process at ease. They helped me pick the vehicle I wanted and get the best price ! More
2016 Ford F-150 King Ranch Fantastic truck and great dealer service. The customer service from everyone at Freehold Ford is terrific. They know how to treat and keep customers. Fantastic truck and great dealer service. The customer service from everyone at Freehold Ford is terrific. They know how to treat and keep customers. This is the second vehicle received from this dealer. More
Great experience Everything went smoothly at Freehold Ford. Would definitely work with them again for future purchases! Very professional and helpful and courteous. Everything went smoothly at Freehold Ford. Would definitely work with them again for future purchases! Very professional and helpful and courteous. Quck turn around time More
Great experience. Crystal at Freehold Ford made the entire process so painless. She was very knowledgeable and friendly. The entire staff at Freehold Ford was extremely Crystal at Freehold Ford made the entire process so painless. She was very knowledgeable and friendly. The entire staff at Freehold Ford was extremely friendly and helpful... More
9th car bought here for a reason Jim Koslowski is top notch. We have been coming here for over 8 years. The team is friendly, funny and will engage with small talk to pass the time. W Jim Koslowski is top notch. We have been coming here for over 8 years. The team is friendly, funny and will engage with small talk to pass the time. Went Saturday, had pretty much made my deal over the phone as they know my wife and I that well, got there, the new F150 was ready to go. Had to wait a bit to finish up due to the place being swamped but Jim went out of his way to make my wife and 2 boys comfortable during the wait. We don't even talk to other dealers as we know they are no nonsense, no pressure, none of the usual sales tactics that will send me running out of a dealer. These guys are the best. When i go in for service i usually hang with the sales staff and BS. And they throw in Kenny Blair for extra comedy prowess. More
Excellent Service Joe Ventura was very helpful in all as pecks of the purchase- the insurance change was taken care of , the phones were synced, and he managed to recov Joe Ventura was very helpful in all as pecks of the purchase- the insurance change was taken care of , the phones were synced, and he managed to recover things we had forgotten to take out of the old car. He was always polite throughout the process and we never felt pressured as well. More
A Very Pleasant Experience My name is Hank Grassi and I was pleasantly surprised on how I was treated at Freehold Ford. After I got passed the construction that is currently goi My name is Hank Grassi and I was pleasantly surprised on how I was treated at Freehold Ford. After I got passed the construction that is currently going on there, I was greeted with smiles and courtesy by all staff members. My Sales Consultant, Cody Cieslikowski was a pleasure to deal with. No gimmicks, no pressure. A true gentleman. When it came time to closing the deal, Dmitry Mandrik, the Sales Manager, did everything possible to make me a happy customer and he succeeded. The Finance guy, Julio, was a gem. So patient and friendly. I left with a 2016 Fusion that is the best car I've driven in a long time. I look forward to returning in the future for my maintenance visits. Keep up the good work Freehold Ford. More
Back again, because they are that good! Leased a Fusion for my wife 2 weeks ago... Went back to today for an F-150 for myself. Though we didn't finalze a deal yet, I hope we will! But for t Leased a Fusion for my wife 2 weeks ago... Went back to today for an F-150 for myself. Though we didn't finalze a deal yet, I hope we will! But for those of you that are shopping for a Ford do yourself a favor and shop here. I live in North Jersey and drive here, because they are that good! Family run and treat you like family. Please don't hesitate to contact me to discuss. Yvonne Cabell Bermudez and Mike Kellerman are good people not looking to hurt you but help you! John Jr (principal) and Wally (GM) are so down to earth you will forget your at a dealership! More