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Freehold Ford

Freehold, NJ

Overview
Reviews
4.9
745 Reviews
Call Dealership (732) 462-3131
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3572 Rte. 9 S

Freehold, NJ

07728

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Showing 745 reviews

February 05, 2025

I have been a customer with Freehold Ford for many years, through several vehicles. They are the best in service and quality customer service. I recommend them to all my friends when need be. More

by michaelgia54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Worman, Kyle Hutter
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Feb 05, 2025 -

Freehold Ford responded

michaelgia54, Wow, thank you for your loyalty and for trusting us through multiple vehicles over the years! It means so much to hear that our service and team have consistently met your expectations. Your recommendations truly mean the world to us. We look forward to serving you for many more years to come! Sincerely, John Marotta, General Manager

January 24, 2025

This is by far the best auto dealership I have ever purchased and had my cars serviced at. Currently own a F150 and an Explorer. More

by Joe S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Spidaletto, John Marotta Jr., Shane Mager, Kyle Hutter
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Jan 24, 2025 -

Freehold Ford responded

Hi Joe, thank you for leaving us a 5 star review. We're very honored to have helped you purchase and service your F-150 and your Explorer! We appreciate your business with us and look forward to working with you again soon! Sincerely, John Marotta, General Manager

January 23, 2025

Needed a new battery on the holiday. Freehold Ford sent me their mobile unit and installed in my driveway. Best dealer ever! More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hutter
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Jan 23, 2025 -

Freehold Ford responded

Hi Gabby, thank you for leaving us a 5 star review. We're glad we were able to help get you a new battery with our mobile team! We appreciate your kind feedback and hope to work with you again in the future! Sincerely, John Marotta, General Manager

December 30, 2024

Phenomenal dealership, and thanks to Nick Genovezos, Shane Mager, and Dino Gemgnani. Their team made the process smooth and easy. They are professional and make sure you are comfortable with the vehic More

by pmskol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nickolaos Genovezos, Dino Gemgnani, Shane Mager
Report | Print
Jan 02, 2025 -

Freehold Ford responded

Thank you for the positive review, Pmskol. We’re thrilled to hear that Nick, Shane, and Dino made your experience an enjoyable one. It’s always our goal to provide a professional and comfortable environment for our customers, and we’re glad that came through during your visit. Your recommendation means the world to us, and we look forward to assisting you again in the future! Sincerely, John Marotta, General Manager

December 19, 2024

This the 6th vehicle our family has bought from Freehold Ford. We have never had a bad experience. The staff are all very knowledgeable, caring, patient and understanding when it comes to customers needs. More

by wducca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nickoloas Genovezos, Dennis Ippolito, Dino Gemgnani, John Marotta Jr.
Report | Print
Dec 20, 2024 -

Freehold Ford responded

wducca, Thank you for your continued loyalty to Freehold Ford! We are thrilled to hear that your experiences with us have consistently been positive. Nick Genovezos and the team truly embody the values we hold dear, and we’re grateful for your recommendation. We look forward to assisting you with all your future vehicle needs! Sincerely, John Marotta, General Manager

December 19, 2024

Every time my F150 is serviced at Freehold Ford, I receive excellent service and results. More

by joe S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Nucifora, Kyle Hutter
Report | Print
Dec 20, 2024 -

Freehold Ford responded

joe S, Thank you for your continued trust in Freehold Ford! We’re thrilled to hear that your F150 has always received excellent service. Our team takes pride in providing top-notch care, and we’re grateful for your loyalty. We look forward to continuing to serve you and your vehicle in the future! Sincerely, John Marotta, General Manager

November 22, 2024

Clean waiting room, very friendly staff and work was completed in a timely matter. I will be back for my service needs. More

by Biggens77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Worman, Kyle Hutter
Report | Print
Dec 13, 2024 -

Freehold Ford responded

HI Biggens77, thank you for leaving us a positive review. We're delighted to hear that you had a positive experience with our team. We take pride in maintaining a clean and welcoming environment, and it's great to know that our staff and timely service met your expectations. We look forward to serving you again soon! Sincerely, John Marotta, General Manager

November 15, 2024

Mike at ford service in freehold is the best. He is most accommodating and has been my go to for many many years. More

by Brownticia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in sales, Mike Worman
Report | Print
Dec 13, 2024 -

Freehold Ford responded

Hi Brownticia, thank you for leaving us a 5 star review. We're very glad that Mike on our service team made your experience great! We appreciate your feedback and look forward to working with you again for your next service appointment! Sincerely, John Marotta, General Manager

October 27, 2024

AJ from Freehold Ford was great to work with. He was very thorough and helpful. Whole team did a good job from beginning to end making the process easy. More

by Hey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ Chiorazzi, John Marotta Jr., Shane Mager
Report | Print
Dec 13, 2024 -

Freehold Ford responded

Thank you for taking the time to share your experience! We're thrilled to hear that AJ and the team at Freehold Ford provided you with exceptional service. We strive to make the car-buying process as smooth and easy as possible, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we look forward to assisting you again in the future! Sincerely, John Marotta, General Manager

October 22, 2024

Nick was my sales associate and he was very knowledgeable and helpful. They did not have the truck I wanted to purchase on their lot so Nick drove on his day off to get the truck I wanted. The sale was bas More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nickolaos Genovezos, Dino Gemgnani, Shane Mager
Report | Print
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