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Freehold Chrysler Jeep, Inc

Freehold Township, NJ

4.7
1,648 Reviews
Call Dealership (732) 780-2900
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4304 US-9 South

Freehold Township, NJ

07728

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1,648 Reviews of Freehold Chrysler Jeep, Inc

December 13, 2022

Jon has helped me multiple times. Always goes above and beyond. Would highly recommend to everyone ! More

by Vinjess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hess
Report | Print
Dec 14, 2022 -

Freehold Chrysler Jeep, Inc responded

Thank you for sharing your experience. We appreciate your business! Jon Hess Service Director Freehold Auto Group Freehold, NJ 07728

December 13, 2022

Everything was completed in the expected time. Jeep should make the start/stop function easier to repair. More

by DBP9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Alio, Jon Hess, Will Nolan, Jay DaSilva
Report | Print
December 11, 2022

The staff is truly wonderful here. Jay was extremely helpful and my car was serviced quickly and with no issues or surprises. More

by CRISSYGITTENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay DaSilva
Report | Print
December 10, 2022

The service department is very customer oriented. My problem was difficult to diagnose and required multiple visits, which they told me it would. The did not stop until the problem was solved. The ap More

by tighejespersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Nolan
Report | Print
December 09, 2022

I've been a customer since 2021, and Freehold Jeep has been totally professional, thourough and efficient. More

by RIIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Nolan
Report | Print
December 09, 2022

Went in for an oil change. Dropped off the truck. Didn't receive a call from the advisor. Had an appt. for 3pm. I called to see if my truck was ready after 5pm. Then the adviso More

by nnoturz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay DaSilva
Report | Print
Dec 09, 2022 -

Freehold Chrysler Jeep, Inc responded

I want to apologize for letting you down on this service visit. We certainly don't want you to have to go to Shell next time. I'd love a chance to speak with you and show you that we can make things right. Please feel free to email me at Jhess@freeholdjeep.com or call 732-252-1042 at your conveience. I look forward to speaking with you. Best regards, Jon Hess Service Manager Freehold Jeeep

December 09, 2022

Went in with a minimal issue and Will made my experience easy-going and quick. More

by Brad B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Nolan, Jay DaSilva
Report | Print
December 08, 2022

Great Dealership to work with! Jay was extremely helpful and polite. He clearly explained everything that was being done. More

by DREUTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay DaSilva
Report | Print
December 08, 2022

Jay is really friendly and helpful each time! He keeps me updated at each visit! Will keep coming back More

by Njiliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay DaSilva
Report | Print
December 07, 2022

Five star rating ⭐️ ⭐️⭐️⭐️⭐️ Fantastic, friendly, reliable, customer service. Jon Hess is the best! Thank you. More

by Carolhess123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Hess
Report | Print
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