Freedom Chrysler Dodge Jeep Ram of Lexington

Lied and ripped off my gf This dealership soft sold my girlfriend on a car and did not let her know everything that they presented her. They lied through the whole process and This dealership soft sold my girlfriend on a car and did not let her know everything that they presented her. They lied through the whole process and were just plain nasty through out the entire ordeal. Stay away from this dealership. More

"Fully loaded" means "mostly loaded" at Glenn's After an almost flawless purchase of a new Wrangler this year, I returned to purchase a new Renegade. I was promised by David Kubilus via SMS while co After an almost flawless purchase of a new Wrangler this year, I returned to purchase a new Renegade. I was promised by David Kubilus via SMS while confirming the deal that the car would have "all available options except the trailer tow package. Fully loaded." Needless to say, the car arrived, no sticker or manifest on the car, papers were signed and I drove the car home. I noticed within hours that the salesman David had lied about the "all available options" and the car was missing the Beats audio stereo. I returned to the dealer the next day only to be told by William Sandoval that my only recourse was to "trade in" the car incurring a heavy loss of $2,000+ and buy another one. Even though none of the paperwork has even been submitted to the bank or the government for titling. Called the Lexington Police to get our trade-in back and the officer told us to call a lawyer. David, our sales representative was no help, and left us at the mercy of these ridiculously dirty swindlers. Shop at your own risk, I love Jeeps, hate this dealer. More

They took advantage of me Explained that the car they were trying to give me was not my car, was made to take anyway, stating it was my car. I no longer have Chrysler on my sid Explained that the car they were trying to give me was not my car, was made to take anyway, stating it was my car. I no longer have Chrysler on my side in door frames, now it is in my garage locked in park and have no way of getting out. More

Very Rude and Poor Customer Service!! I took my Jeep for an oil change on a Saturday morning. 3 HOURS LATER i was finally able to get an explanation on what was going on. In the middle of I took my Jeep for an oil change on a Saturday morning. 3 HOURS LATER i was finally able to get an explanation on what was going on. In the middle of them updating my computer/navigation/radio system they said it crashed and their reasoning was "this just happens sometimes". I was given a rental car and was told it would be 2 weeks to get a new replacement for my system. When i picked up my jeep the radio had problems that did not exist before i took my jeep to be serviced. I called for 2 hours and could not get anyone to answer my calls. Finally the next day i spoke with a service advisor and as i was telling him about how no one had called me back his response was "well if it makes you feel better no one called me back yesterday either". I was furious . I finally got in contact with the service manager, Gary and he was as rude as the service advisor. He could care less about the fact that they had messed my brand new jeep up not once but twice and his response was "i am sorry you are not satisfied". These people do not care about customer service whatsoever!! I have since been in contact with dodge customer service over this. Do not buy from them and do not let them work on your vehicle!!!!! More

Cheap and Hateful I will never buy another car from this place again. They sold me a car with multiple issues. And during the finance meeting they tried to pressure me I will never buy another car from this place again. They sold me a car with multiple issues. And during the finance meeting they tried to pressure me into the extended warranty and literally called me stupid for not wanting it. Granted - I should have had the car checked by someone before buying it - they are still dirty for selling it knowing the issues were there. No wonder the price was "so good" More