Tracy Wilson

Where do i start? Well my first experience here was not terrible i would say it was not 100% perfect but it wasnt terrible. I had purchased a used mercedes off them an Well my first experience here was not terrible i would say it was not 100% perfect but it wasnt terrible. I had purchased a used mercedes off them and got a good deal. Had it delivered to me in West Virginia. There was a issue with the car when it got to me the break rotors where damaged and sqealing extremely bad they agreed to split this with me and gave me a check for one rotor. Not my ideal solution when purchasing a 60k car it would expected to be road ready. I moved on. They had offered me a good deal at ordering a jeep product at 4% under invoice. So I decided to order a 4xe wrangler as well. I had additional trade in for this deal so they sent a driver to come get it. One the way back to there dealership they blew the motor in the car up. voided the check they had given me for the car prior to them calling me to tell me that it was blown up. They had it towed back and left on my drive with a completely blown motor. I spoken to several members of the management team and they refused to help. On the last interaction i had with management team i was told the gm would call be. It has been week and i never received any sort of call or follow up from the general manager. Unwilling to do anything i decided to cancel my 4xe order since i was out the money to put a new motor in my car. I was met with resistance there again. My sales man was helpful though out the process i can say that much. I would stay far away from here if possible More

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Johnny Cox I have been working with Glenns Freedom for years and have never had anything but a positive outcome. The whole service dept has went out of there way I have been working with Glenns Freedom for years and have never had anything but a positive outcome. The whole service dept has went out of there way to take care of me. More

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