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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
342 Reviews

13483 I-10 West

San Antonio, TX

78260

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342 Reviews of Freedom Chevrolet San Antonio

November 22, 2024

Very friendly and curtious staff, very knowledgeable and helpful. Wait time was very reasonable for having an oil change and tire rotation. More

by Crash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Nov 23, 2024 -

Freedom Chevrolet San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

I made an appointment to have my oil changed and tires rotated. I specifically made an appointment so that I could wait for my vehicle while it was serviced and not have a long wait. Before I made my appo More

by Kelly.lerch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Nov 21, 2024 -

Freedom Chevrolet San Antonio responded

We apologize for the inconvenience caused by your recent service experience and the unexpected wait times. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Plea se don't hesitate to reach out to me if you need anything in the meantime. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

November 16, 2024

Great service. My service advisor Adriana was very knowledgeable and will definitely request her when it’s time to go back. More

by Lulirenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana , Angel Andino
Nov 18, 2024 -

Freedom Chevrolet San Antonio responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

I had a great experience. I was taken care of and everyone was very professional More

by philmeuret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Nov 18, 2024 -

Freedom Chevrolet San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

Simple oil change took over 2 1/2 hours with no communication in between. Other customer was crying because her oil change took 4 hours and missed her doctors appointment. It seems like the service More

by hotchevy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Nov 13, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention and I appreciate the feedback. I apologize for the unexpected wait times as that should not have happened. We try to provide the best quality of service for our customers. I would like the opportunity to learn more about what happened so I can help. Please contact me so I can make this right. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

Nov 19, 2024 -

hotchevy56 responded

I was sent another $9.95 oil and tire rotation special. I bet it won't be honored. I'm willing to give you one more chance since I have been using this dealer for several years. I would like to get the tires balanced since I just got the oil change completed. What can you offer to make things right?

November 07, 2024

Quick and efficient. Thanks for searching for the problem - and solving the issue with my car More

by judytxsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Nov 09, 2024 -

Freedom Chevrolet San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

Their service experience has declined from a year ago since I bought a new vehicle from another dealership and decided to go back for an oil change and tire rotation. Made an appointment but still took More

by Jhw2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Nov 09, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback and for bringing this to my attention. I apologize for the inconvenient service visit with the lengthy wait time. We aim to provide the best quality of service in a timely manner so this should not have happened. I would like an opportunity to learn more and earn your business. Please contact me at your earliest convenience so I can learn more and work towards resolving this matter. I look forward to speaking with you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

November 03, 2024

Gaby was very helpful and made sure I was taken care of. She is awesome and figured out the issue and made sure it was taken care of quickly. More

by Gabriela Cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabi
Nov 05, 2024 -

Freedom Chevrolet San Antonio responded

Hello Gabriela, thank you for your kind review; we are happy to pass along your comments to Gaby at Freedom Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2024

Me and my husband has been coming to Freedom Chevrolet for years and have never had any problems with your service and all the service advisers and the great mechanics that you have servicing our Automobi More

by Mprice4631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alexander , Digital AirStrike, Angel Andino
Nov 04, 2024 -

Freedom Chevrolet San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

The process was extremely quick and easy, not only Jesse but all staff members are very friendly! More

by DeAngel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse , Angel Andino
Nov 01, 2024 -

Freedom Chevrolet San Antonio responded

Hi Deangel, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.