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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
364 Reviews

13483 I-10 West

San Antonio, TX

78260

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364 Reviews of Freedom Chevrolet San Antonio

January 12, 2025

Excellent Fast Service the representatives were helpful refreshments at hand for free nice clean waiting area More

by zavala38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brisa , Angel Andino
Jan 13, 2025 -

Freedom Chevrolet San Antonio responded

Hi, we are so happy to read such a great review about Freedom Chevrolet! If you have any further questions, please don't hesitate to reach out!

January 12, 2025

The service advisor was very friendly and helpful. Great service. Used uber not to wait More

by mda302003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jan 13, 2025 -

Freedom Chevrolet San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

January 11, 2025

Linda Ramirez (Service Advisor)- top of her class, best in class!!! Tire pressure wasn't applied. More

by Fernando Barrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Ramirez, Adriana Saucedo Carreon, Angel Andino
Jan 15, 2025 -

Freedom Chevrolet San Antonio responded

We are glad Linda was able to assist you to your satisfaction. We apologize for the inconvenience caused by your recent service experience with regard to your tire pressure. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jesus Rodriguez General Manager Freedom Chevy jrodriguez@freedomchevy.com

Jan 15, 2025 -

Fernando Barrera responded

Thank you for the Service Staff, Management, and the people that honestly recognized the real true value of a customer and service. Let us not forget that customers are part of your paychecks. Furthermore, it's not the customers that take time to address bad experiences but worry about the customers that do not say anything, they just don't come back.

Jan 15, 2025 -

Fernando Barrera responded

Thank you for kindly acknowledging our concern. We're just paying customers helping this dealership keep their doors open, that's all.

January 10, 2025

Knowledgeable salesman, Chris C. , was very helpful in making our choice between a Suburban and a Tahoe. We bought the Suburban. Very personable fellow. More

by erkirkley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Acosta, Angel Andino
Jan 11, 2025 -

Freedom Chevrolet San Antonio responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

Clean, semi-friendly, job done in a timely manner, very helpful (The person at the parts and accessories desk), everyone was professional. More

by Reyes3j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jan 12, 2025 -

Freedom Chevrolet San Antonio responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

I took my corvette in for oil change and service. I called the number my service employee gave me if I needed anything. On day 6 of trying to get an update on progress, I never got a single response. More

by rodneykennedy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brisa, Angel Andino
Jan 09, 2025 -

Freedom Chevrolet San Antonio responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

January 08, 2025

Thank you Linda ! !! Brought my 2024 Colorado for a window fix She educated us on how we needed a part to be ordered and explained the process to get it fix. More

by Rickamaya2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda service advisor , Digital AirStrike, Angel Andino
Jan 10, 2025 -

Freedom Chevrolet San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Their service department is slow or understaffed. Poor communication. Made appointment, left my car there all day and they never looked at it and couldn't tell me when they would. I purchased the car More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike, Angel Andino
Jan 07, 2025 -

Freedom Chevrolet San Antonio responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jesus Rodriguez General Manager Freedom Chevy jrodriguez@freedomchevy.com

January 01, 2025

I been coming to freedom Chevrolet to change the oil in my truck.And I am happy they have been doing a good job.They have a comfortable waiting area.And they let you know when your vehicle is ready.Thanks More

by michael.garza59.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jan 02, 2025 -

Freedom Chevrolet San Antonio responded

Hello Michael, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Horrible service department over a month with no solution how to fix my warranty truck issue. More

by Riostreeserv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Jan 01, 2025 -

Freedom Chevrolet San Antonio responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach ou t to me if you need anything in the meantime. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

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