Back

Freedom Chevrolet San Antonio

San Antonio, TX

4.0
398 Reviews

13483 I-10 West

San Antonio, TX

78260

Directions

By Type

398 Reviews of Freedom Chevrolet San Antonio

March 22, 2024

Both the technician and the Rep were attentive, straight forward and informative. They were gravely appreciated. More

by dianarodrigueztx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician - 5 stars, Angel Andino
Mar 23, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for sharing your experience with us! We're glad to hear that our team provided attentive and informative service.

March 18, 2024

The sfaff was great, when my car was ringing when i was driving as if my belt was not connected. The test came up negitive. More

by jjohnson46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Mar 21, 2024 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

I was traveling and they fit my car in for repair and finished it in a day More

by ledgestone1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Ramirez
Mar 15, 2024 -

Freedom Chevrolet San Antonio responded

We're delighted that we could accommodate your needs and get your car repaired promptly during your travels. At Freedom Chevrolet, we understand the importance of keeping you on the road safely and efficiently. Our team is dedicated to providing top-notch service, and we're glad we could make your experience a positive one. Should you ever require assistance in the future, please don't hesitate to reach out. Safe travels, and thank you for trusting us with your vehicle!

March 10, 2024

Stuck in San Antonio with a screw in my tire and left lock for wheels at home 3hrs away from home,Chevy dealers made it hard for me to match the lock and could not assure me they had the key for lock bt More

by Ortega0987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe henry
Mar 14, 2024 -

Freedom Chevrolet San Antonio responded

We are glad to hear that Joe Henry at Freedom Chevrolet went above and beyond to assist you with your tire issue and ensure a smooth resolution. It's always great to encounter individuals who are willing to go the extra mile to help customers, especially in challenging situations. We're here to help!

March 07, 2024

Fair service could be better seem staff are over worked rushed told to be kind. More

by randog73g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yael was friendly
Mar 27, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 04, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I apologize for the fair service you experienced and the feeling of staff being overworked and rushed. Your feedback is valuable, and I would like the opportunity to address your concerns and improve our service. Please contact me at your earliest convenience. I look forward to speaking with you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

March 05, 2024

From first call for service and my problem, the staff AND mechanic were top notch! As an out of town visitor, I needed my vehicle serviced and it done on the day I called! Excellent service and the job was More

by Amazed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda at the service counter , Angel Andino
Mar 08, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your positive review! We're delighted to hear that our staff and mechanic provided you with top-notch service, even as an out-of-town visitor. It's great to know that we could address your vehicle's needs promptly and satisfactorily. We appreciate your business and hope to have the opportunity to serve you in the future!

March 04, 2024

They were fantastic! Kept me updated on every step, worked quickly and very polite people! More

by Emilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella, Digital AirStrike, Angel Andino
Mar 08, 2024 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 24, 2024

Went for an oil change and was given an estimate of $70 with my coupon when I picked up car the total was $180. I wasn’t given a receipt and when I called to get one emailed they called back an hour later More

by Nessam0812
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabrielle, Angel Andino
Apr 04, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 18, 2024

Quicker service wait than advisor had originally told me. Spot on Responsiveness and satisfaction inquiries on advisor behalf. More

by saul052647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Digital AirStrike, Angel Andino
Feb 23, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for the kind words Saul! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 18, 2024

Minimal effort to establish a same-day, on-line, while you wait oil change. I am a repeat Customer and my experience is that the service has been consIstently good. My 2016 Sting Ray has only serviced at More

by Steve L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dearek, 2/17/24, Angel Andino
Feb 23, 2024 -

Freedom Chevrolet San Antonio responded

Thank you Steve for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

...
18
...