Back

Freedom Chevrolet San Antonio

San Antonio, TX

3.9
311 Reviews

13483 I-10 West

San Antonio, TX

78260

Directions

By Type

311 Reviews of Freedom Chevrolet San Antonio

October 26, 2024

Dealership had wonderful, excellent customer service. Service advisor was really friendly and knowledgeable. Adrianna was awesome! More

by baldemar_deluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna, Angel Andino
Oct 28, 2024 -

Freedom Chevrolet San Antonio responded

Hello, we're happy you found Adrianna to be so supportive during your experience here at Freedom Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2024

This is just based on the service center. My representative was a terrible communicator. Lacked transparency on time/dates. I would’ve even appreciated a ‘I’m not sure it can vary’ but I More

by Mms.bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, Angel Andino
Oct 26, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I’m sorry to hear about the communication issues and lack of transparency you experienced. This is not the kind of service we aim to provide to our customers. I’d really like the opportunity to make this right and earn your business. Please contact me at directly, and I look forward to speaking with you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

October 25, 2024

Great oil change experience at Freedom Chevrolet! Fast, friendly service, and fair price. Highly recommend Gabrielle and Freedom! More

by Clyde915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Draeger, Angel Andino
Oct 26, 2024 -

Freedom Chevrolet San Antonio responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2024

We got an estimate of over $7,000. 00. Because it was soooo high decided to get 2nd opinion. We did not need all the things that we were told. Very disappointing advice at Freedom. More

by Dissatisfied
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Oct 26, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I’m really sorry to hear about the concerns with your estimate—that’s not the experience we want for our customers. I’d like the opportunity to make this right and earn your business. Please contact me at directly, and I look forward to speaking with you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

October 23, 2024

Our service assistant, Roger, was very helpful, polite, respectful and took the time to listen to my concerns. More

by Alexromo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Angel Andino
Oct 25, 2024 -

Freedom Chevrolet San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2024

Thank you for the help you gave me. I hope to always count on your services and support. More

by luzmarcenaro11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, Angel Andino
Oct 25, 2024 -

Freedom Chevrolet San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Freedom Chevrolet

October 19, 2024

BEST DEALERSHIP IN TEXAS , SHOUTOUT TO BRISA, LINDA, GABI, JESSE & EVERYONE AT FREEDOM , I LOVE FREEDOM CHEVROLET More

by benji1ghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brisa , Digital AirStrike, Angel Andino
Oct 23, 2024 -

Freedom Chevrolet San Antonio responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

They fix my a/c compressor last year , and the compressor locked , they give me the story that something else, locked and void my warranty , they are fixing my truck in a shop and the only thing wrong it’s t More

by Bruncarlos92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Oct 23, 2024 -

Freedom Chevrolet San Antonio responded

Bruncarlos92, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

October 16, 2024

Freedom Chevrolet has friendly and helpful employees. The service department keeps you updated on repair progress of your vehicle. More

by barbara_arceneaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Draeg & Armando
Oct 18, 2024 -

Freedom Chevrolet San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

I live 40 miles away, and I simply called to get a quote on an OIL CHANGE and the service advisor couldn't give me one for some reason...unbelievable More

by Jbesser8503
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Oct 19, 2024 -

Freedom Chevrolet San Antonio responded

Jbesser8503, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of communication when calling in for an oil change quote. We will be contacting you to address your questions. Please don't hesitate to reach out to me if you need anything in the meantime. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

1
...