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Fred Martin Superstore - Service Center

Barberton, OH

4.5
325 Reviews

325 Reviews of Fred Martin Superstore - Service Center

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November 07, 2023

Always amazing service. I will always be doing my service work here. Quick and easy every time. More

by Mrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Scott, Logan Bates, Scott S
Nov 08, 2023 -

Fred Martin Superstore responded

We're happy to hear that our team was able to get you taken care of! Thank you for the kind words and for choosing us! We look forward to seeing you again at your next service appointment!

November 05, 2023

they check up on you after your service. ...which shows they care about their customers More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
speedy
Nov 06, 2023 -

Fred Martin Superstore responded

We're happy to hear that our team was able to get you taken care of! If anything went wrong with your visit, please email us at fmcares@fmcars.com and let us know. We thank you for your review and look forward to making your next visit even better!

November 02, 2023

I come here for my free oil changes. Got a good car wash for $3 More

by Mrad89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick line guy
Nov 02, 2023 -

Fred Martin Superstore responded

We're happy to hear that we've been able to help keep your car maintained! Thank you so much for your business and for your review!

October 31, 2023

Scott did a great job! Got me in and out. Great service. Jeep runs fine. More

by Llosregni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Nov 01, 2023 -

Fred Martin Superstore responded

We're happy to hear our service team could get you fixed up and back on the road! Thank you for the 5-stars and for your business! We look forward to your next service visit!

October 30, 2023

Great people. Really cares about the customers hard working very dependable and works very timely More

by daddydave01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 31, 2023 -

Fred Martin Superstore responded

Thank you for the kind words about our team and for choosing us! We look forward to seeing you again!

October 27, 2023

I'd been having an intermittent issue with my Jeep and the dealership was able to work my vehicle in very quickly. They did a thorough inspection and quickly resolved the issue they were able to identify. More

by Jessjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Fred Martin Superstore responded

We're very happy to hear that we could get you fixed up! Thank you so much for the kind review and for choosing us. Please let us know if anything else comes up. Thanks again!

October 26, 2023

Shady xxxx, was asked if I wanted a mopar air filter it’s just ten dollars more than the regular ones. Watched the guy pull mine out ,spread it apart,call out to the manager kid that it was fine. Watched hi More

by hollyleegilmore
Recommend Dealer
No
Employees Worked With
Oil change place
Oct 27, 2023 -

Fred Martin Superstore responded

Hi Holly. I have sent your review to our management team over at Speedy. Please expect to be contacted shortly. Thank you for your review.

October 24, 2023

Professional, courteous, timely check back with me while I was waiting for service multiple times. More

by wws555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 24, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Thank you for choosing us and for leaving us a 5-star review! We look forward to seeing you again at your next service appointment!

October 21, 2023

Very friendly and professional, I would recommend them to anyone, took care of my service quickly More

by jasongriffin88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor black
Oct 23, 2023 -

Fred Martin Superstore responded

We're happy to hear it! Thank you for choosing us and for leaving us 5-stars. We look forward to seeing you again at your next service appointment!

October 16, 2023

Each time we have needed service, they schedule us very quickly. They explain thoroughly what the issue is, and give loaners if the car has to stay there…. The guys in service dept such as Logan and Ryan More

by Phughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Bates, Ryan Scott
Oct 17, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words about out time and for your continued business! We look forward to seeing you again!

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