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Fred Martin Superstore

Barberton, OH

4.7
2,521 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,521 reviews

April 30, 2023

I recently purchased a 2023 Wrangler Rubicon Unlimited with the Extreme Recon package. My salesman was Rob Zabel. Rob did a great job in working a deal prior to my arrival. We worked everything via Phone More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for giving Rob a shoutout! Let us know if you need anything else! Congratulations on your new Jeep Wrangler!

April 30, 2023

My husband and I recently bought a new Jeep Wrangler unlimited. Our salesman was Rob Zabel. We have bought several vehicles with Rob. He does a good job at working our deals and we always get a fair pri More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Fred Martin Superstore responded

Congratulations on your New Wrangler! Thank you so much for the kind words about Rob! Thank you so much for your business and for the review. We hope to see you back for your next vehicle or service appointment!

April 30, 2023

In early April, I drove 210 miles from Indiana to your Fred Martin Superstore in Babertown/Norton to look at a 2013 Toyota Tacoma. Chris Tompkins was the salesperson who took my initial phone call, respo More

by Doug Sundling
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words about Chris and for the 5-star review! Your business means a lot to us! Thank you again and congratulations on your Tacoma!

April 29, 2023

Excellent Both service person and repair persons were excellent I am always treated very good at Fred Martin superstore More

by DWILLETT@ZOOMINTERNET.NET
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
May 01, 2023 -

Fred Martin Superstore responded

Thank you for the kind words and for your 5-star review! We appreciate your business and look forward to seeing you again!

April 29, 2023

Bad rack opinion with a shake so violent that pull cv shaft apart and ripped the boot. They said it's stuck brake. Impossible to make it shake like that. It will go to wooster Chrysler jeep dodge from no More

by Flipper42044214@yahoo.com
Recommend Dealer
No
Employees Worked With
Logan
May 01, 2023 -

Fred Martin Superstore responded

Hi There- we are sorry to hear you had a negative experience here. Please email your name to fmcares@fmcars.com so that we may research your visit. Thank you.

May 01, 2023 -

Flipper42044214@yahoo.com responded

Gerald roper. I put new caliper and rotors on it still shakes horribly. Like i told Logan ive been working on my own vehicles for 30 years i know what a stuck brake is and thats not it. Well it wasn't the stuck brake. It was under warranty that was the only reason i brought it to you guys. Ill just buy another new one and replace it.

April 29, 2023

Easy, fast, good. My experience was a good one. They throughly inspected my vehicle and fixed the issues. They did it very quickly. More

by WEAVERWARRIORS@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Logan
May 01, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars and for choosing us! We look forward to seeing you again for your next appointment!

April 28, 2023

Rob Zabel makes buying a car so easy! Always gets me the car I want! More

by CERELIS818@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Perry
Apr 28, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words about Rob and for your business! Congratulations on your new Lease and we look forward to working with you again!

April 28, 2023

Joe was awesome! ! He knew I wanted the car, he made sure I got it!!! I LOVE MY CAR! Thanks Joe B!!!!!! More

by brbechpmn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
May 01, 2023 -

Fred Martin Superstore responded

We're glad that Joe was able to get you into the right vehicle! Thank you for the 5-star review and congratulations on your purchase! We look forward to working with you again on your next purchase or service appointment! Thank you again!

April 27, 2023

Professional & friendly. Very fast and explained everything to me in detail. Friendly and professional. More

by BROWNEYES8139@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Tim? Speedy oil change
Apr 27, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars and for choosing our Speedy location! We're glad we were able to give you a great service. Thank you for your business!

April 27, 2023

He was very thorough and explained everything. It was nice to get a free car wash after my service. Thank you More

by CHRISMT191@YAHOO.COM
Recommend Dealer
Yes
Apr 28, 2023 -

Fred Martin Superstore responded

Thank you for your business! Our service team works hard to make sure each customer has an easy, well-informed experience. Thank you for the 5-star review and we hope to see you again for your next service appointment!

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