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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,627 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,627 reviews

August 01, 2023

We had a great Salesman Lonnie Murdock he was very friendly and treated us very well! Everyone was friendly and the Finance department was outstanding! If you need a car this is the place to come! More

by Sue Zollinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock
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Aug 02, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you for your business and your kind words about Lonnie! We're glad to hear our team could impress. Thank you again and congratulations on your purchase!

Aug 02, 2023 -

Sue Zollinger responded

Thanks for being there when we needed a car and your friendly salesman! We have purchased 4 cars here and when we need another one Fred Martin Superstore is the place!

July 31, 2023

We had a great buying experience at Fred Martin! We worked with John Rizzotto and Joe Boughton and both of them went above and beyond for us! They took the time to make sure we were happy and got th More

by Amtucci8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rizzotto, Joe Boughton
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Jul 31, 2023 -

Fred Martin Superstore responded

We're so glad to hear it! Thank you for leaving us a kind, 5-star review and for leaving kind words about our sales team! We appreciate your business! Thank you again and congratulations on your new Jeep!

July 31, 2023

This dealership is the best I’ve come across so far, everyone was so helpful and so nice and especially Dustin. He was very patient very helpful, answered any question I had and made sure we understood More

by Loganj11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Dykes
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Aug 01, 2023 -

Fred Martin Superstore responded

Thank you so much for choosing to shop with us. We're glad to hear that Dustin was able to give you a great experience! Thank you for leaving us a 5-star review! Congratulations on your purchase and we look forward to seeing you again!

July 30, 2023

This dealership and employee Rob Zabel help me all the time with trucks I would recommend this dealership to all that are shopping for a new vehicle. More

by Tim and Dawns equinox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Fred Martin Superstore responded

Congratulations on your new Equinox! We are so glad that we had the opportunity to work with you, and that Rob and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

July 29, 2023

My sales person Kelli worked real well with meGive her a raise when she is do More

by NONE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelli 4
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Jul 30, 2023 -

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

July 28, 2023

Was a great place and very friendly employees. Would refer it to anyone looking for a car. More

by MARKS1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Fred Martin Superstore responded

Thank you so much! Your business and your kind words mean a lot to us! Congratulations on your Buick and we look forward to working with you again!

July 28, 2023

I have been going to Fred Martin for several years. Have always been treated good. Bill King has always been more than helpful in my purchase. More

by LEWISJBK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Bill and our team here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

July 27, 2023

Tim was fabulous getting the process going. Showed me everything that I needed to do to operate my Jeep. More

by JLYNN7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
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Jul 28, 2023 -

Fred Martin Superstore responded

Thank you for the kind words about Tim! We're glad he was able to make your visit worthwhile and get you into the Jeep you were looking for. Thank you for the 5-stars and for your business! Congratulations on your purchase and we hope to see you back for the next one!

July 26, 2023

Lance was great. He was very attentive to my needs, wants and requirements of my the truck was I was searching for. He always checked to make sure he and I were on More

by LFOUSEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance department, I am so sorry I have her name at home. She was great. 5Stars (SORRY), Lance Cushman
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Jul 27, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words about Lance and for your 5-star review! We're glad to hear we were able to get you into the right truck! Thank you again and congratulations on your Ram!

July 25, 2023

I bought a used 2019 Ram 3500 from them in July last year. I drove from the Buffalo area, with an appointment, I waited for over an hour to see the finance dept, a few months later my batteries died, so More

by Disappointed Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Rizzotto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Fred Martin Superstore responded

Good Afternoon. The vehicle you purchased was purchased used with the batteries that were in the vehicle when it arrived on our lot. We apologize for your issue, but these things can happen when buying a used vehicle. For further information regarding your purchase, please reach out to Brett Smith, General Sales Manager, at (330) 753-4444. Thank you for your comments.

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