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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,521 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,521 reviews

May 12, 2023

Very pleasant and timely Offered me something to drink and popcorn very clean also Awesome More

by TMYERS
Recommend Dealer
Yes
Employees Worked With
Mike loucks
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May 14, 2023 -

Fred Martin Superstore responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you - Fred Martin Superstore Team

May 11, 2023

Very helpful in finding the right vehicle in the right price range. Courteous staff and service department. More

by EMAILADAM63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars! We're glad that we were able to get you the right vehicle at the right price! Thank you for choosing us and we look forward to seeing you again for your service appointments! Congratulations on your purchase!

May 11, 2023

professional they did a fabulous job professionally trained precisely with timing they did a good job More

by mastersdeciple08
Recommend Dealer
Yes
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May 11, 2023 -

Fred Martin Superstore responded

Thank you for your 5-star review and for your business! We're glad we were able to give you a great experience! We look forward to seeing you again at your next appointment!

May 10, 2023

Daylor Neal is the best car salesman at Fred Martin superstore. When I buy a car I only deal with him. Best of the best hands down. More

by SHOOKSGIRL8755
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daylor Neal
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May 10, 2023 -

Fred Martin Superstore responded

We're glad to hear Daylor left such a great impression! Thank you so much for your kind words and 5-star review! Congratulations on your new Ram and we look forward to working with you again on the next one!

May 10, 2023

My car came in ahead of schedule and Lonnie Murdoch and Scott Sanders had all the paperwork taken care of ahead of time. Easy transaction and great service More

by JODYINNAMORATO
Recommend Dealer
Yes
Employees Worked With
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Perry
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May 10, 2023 -

Fred Martin Superstore responded

We're so glad that we could make your leasing experience quick and easy! Thank you for choosing our store and for leaving us a 5-star review! Your business means a lot to us! Congratulations on your new Jeep Lease!

May 10, 2023

Oil change done well Friendly people and they did a good job Everyone did their job well More

by KEMPKRAFT1977
Recommend Dealer
Yes
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May 10, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words and for choosing us! We hope to see you back for your next oil change!

May 10, 2023

Taylor Black was Expeditious about getting the Tires I needed for my '21 Dodge Durango GT Plus within a short time that day, when I called. I only had that day for availability and he Delivered! I was ver More

by MSEVELYNDREED
Recommend Dealer
Yes
Employees Worked With
Taylor Black
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May 10, 2023 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Glad we were able to find those tires for your Durango! Thank you - Fred Martin Superstore Team

May 09, 2023

Chris Tompkins was absolutely amazing! Explained everything very nicely and helped us sail through the finance process. We were in and out within two ours with the perfect vehicle for our More

by hannahkahook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Fred Martin Superstore responded

Thank you for the kind words about Chris and for your 5-star review! We're glad to hear we could give you a great car buying experience! Thank you for your business and congratulations on your purchase!

May 09, 2023

Good My experience at the dealership was good. Somethings could've been better like the negotiation process but overall we are happy More

by CARLYKESERICH@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Fred Martin superstore
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May 09, 2023 -

Fred Martin Superstore responded

Thank you so much for taking the time to leave us a 5-star review! We're glad to hear that we were able to make your visit worthwhile and we hope to see you back!

May 09, 2023

My experience at Fred Martin Superstore was great. My salesman, Rob Zabel was knowledgeable and accommodating. He made the car buying process enjoyable from beginning to end. Would definitely recom More

by gordonheather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Fred Martin Superstore responded

Thank you for your kind words about Rob and for your 5-star review! Your business means a lot to us and we're happy that Rob was able to get you into the right vehicle without any stress. Congratulations on your purchase and we hope to see you again!

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