Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,625 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,626 reviews
December 01, 2023
great customer service. i had a very experience there easy to work with and there was no pressure. i definitely will recommend the dealership to others. i had a very experience there easy to work with and there was no pressure. i definitely will recommend the dealership to others. More
by haskinscott
Employees Worked With
December 01, 2023
Very helpful with inspection and information on needed repairs. Everything done and very pleased with results. Was very friendly and helpful with other issues not related to repairs. repairs. Everything done and very pleased with results. Was very friendly and helpful with other issues not related to repairs. More
by Stevesum1818
Employees Worked With
November 29, 2023
I am very happy with my buying experience with Eric, rob, and Rayshod. I love my new 2023 Jeep renegade. I would recommend Fred Martin superstore to all of my friends. and Rayshod. I love my new 2023 Jeep renegade. I would recommend Fred Martin superstore to all of my friends. More
by teennnn
Employees Worked With
Rhonda, Eric Breiding, Reshad LaBooth
November 28, 2023
I’m a repeat customer. Brought my daughter in to buy a car. The odds were against us and Dustin came through! Very personable and point blank. I appreciate it! Brought my daughter in to buy a car. The odds were against us and Dustin came through! Very personable and point blank. I appreciate it! More
by Jennifer chandler
Employees Worked With
Dustin Dykes
November 28, 2023
I can’t say enough about my salesman Tim Wright, manager Rob, and all the staff at Fred Martin! Tim took the time Friday night after thanksgiving to correspond with me about my interest in trading in my veh Rob, and all the staff at Fred Martin! Tim took the time Friday night after thanksgiving to correspond with me about my interest in trading in my vehicle for a new model. He was kind, understanding, professional, intuitive, and knowledgeable. He walked me through a questionnaire about what I was looking for in a new car vs features I was not interested in. This tool allowed him to get it right with the very first vehicle he chose for me to look at. It was the perfect match! His manager Rob was available, helpful, and never overly present in his support of his newer sales staff. The entire experience was void of pressure, arrogance, or high sales tactics. The location, staff, and my entire experience was relaxed, down to earth, and pleasant. I will be recommending this dealership to everyone that remarks about my beautiful new car! More
by Erin R
November 28, 2023
2nd car I've bought at Fred Martin, from Tim Smith. He is very friendly, knowledgeable, and patient. He makes the whole process fair and very smooth. Thank you! He is very friendly, knowledgeable, and patient. He makes the whole process fair and very smooth. Thank you! More
by MELANIEGVANCE
Employees Worked With
November 27, 2023
Bill King is the best to have you help with anything you need. Very knowledgeable and caring about helping you get the best deal. Highly recommend seeing him and I have had other needs met by Fred Martin wi need. Very knowledgeable and caring about helping you get the best deal. Highly recommend seeing him and I have had other needs met by Fred Martin with my jeep wrangler. Very professional and great service with warranty issues and body shop is amazing😁 More
by teresakramer013
Employees Worked With
November 27, 2023
Excellent service! Employees provide thorough maintenance with vehicles & reminders on necessary schedules with same. Can’t say enough… Employees provide thorough maintenance with vehicles & reminders on necessary schedules with same. Can’t say enough… More
by Chris
Employees Worked With
Speedy Wash & Lube employees - Barberton
