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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,601 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,601 reviews

April 22, 2024

Kelli was a pleasure to work with. She really tried to make sure we were happy. More

by hgrayson_500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Kelli and for choosing our team! Congratulations on your purchase and we look forward to seeing you again for the next one!

April 20, 2024

I liked the sales person who helped me on the fiat side he was understanding and helped get what I was looking for. Although, my car payment is a tad high More

by Mmw.1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Fred Martin Superstore responded

We're happy to hear that Mike was able to give you a good experience! Please let us know if we can help with anything else. Thank you again and congratulations on your purchase!

April 20, 2024

Awesome to deal with great customer service and brain Conn was awesome to work with More

by Todds9332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for taking the time to give Brian a shoutout! Congratulations on your purchase and we look forward to seeing you again!

April 19, 2024

First time car buying a car very helpful loved the salesman dude kicked butt very good More

by Seth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Fred Martin Superstore responded

Hey Seth! We appreciate the kind words about Matt and our team! We noticed the review was less than 5-stars. If there were any issues during your visit, please reach out to us at Fmcares@fmcars.com and let us know! Thank you again for your kind words and for your business!

April 19, 2024

Love this dealership! Everyone is so helpful and knowledgeable! I always feel safe and at ease when I talk to anyone at Fred Martin! More

by NilaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Moore
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Apr 22, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team! If we can help with anything else, please reach out and let us know. Thank you again and we look forward to your next visit!

April 18, 2024

Everyone was very friendly. They were excellent to deal with on pricing. I would recommend Fred Martin Superstore store to everyone... 💯 More

by mmckim515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cachat
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Apr 19, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our team and for your business!

April 16, 2024

First time buying a car from a dealership, was super nervous David made me feel at home and confident with my decision and made the process super easy More

by Akp94272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cachat
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Apr 16, 2024 -

Fred Martin Superstore responded

We're happy to hear David and our team could give you a great experience! Thank you for giving us the opportunity to make your first dealership experience a great one. If we can help with anything else, please reach out and let us know. Thank you again and congratulations on your purchase!

April 16, 2024

Kelli was extremely helpful with all the questions that i had, and made this the best car buying experience i’ve ever had! Definitely would recommend! More

by oshellautumn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Kelli and for recommending our team! Congratulations on your purchase and we look forward to seeing you again!

April 15, 2024

I am pleased by the way I was treated from the start to finish. Their sales staff is professional, courteous, truthful, knowledgeable, and eager to help answer all questions. They listened to my concerns More

by letianichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Young
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Apr 16, 2024 -

Fred Martin Superstore responded

Thank you so much for the kind words about Trey, Amber, and the rest of our team! We're happy to hear we could give you a great experience! Congratulations on your purchase and we look forward to working with you again on the next one!

April 15, 2024

Timmy made the entire process easy to get through, even though it took a lot of work. I’d recommend Fred Martin to anyone because of that experience. More

by jjor03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Jamison
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Apr 16, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for the kind words about Timmy and for the 5-star review! Congratulations on your purchase and we look forward to seeing you again!

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