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Fred Martin Superstore

Barberton, OH

4.7
2,527 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,527 reviews

February 26, 2024

I was kept updated about what was going on with my vehicle. I was also informed of any other issues that needed to be addressed. More

by roberthouse60
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bruss
Feb 26, 2024 -

Fred Martin Superstore responded

We're glad to hear we could keep you in the loop while getting you fixed up and back on the road! Thank you so much for choosing our team! We look forward to your next visit!

February 26, 2024

I can’t thank Fred Martin and Michael Rutherford enough for getting me into my new car. I was needing something newer to me and something reliable for me and my small kids to be safe in. He delivered! Mich More

by Ashleemarvin
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your thoughtful review of Michael and our team. We're happy to hear that we were able to get you into the right vehicle for your family. Please reach out if we can help with anything else. Thank you again and congratulations on your purchase!

February 26, 2024

Spectacular experience finding just what my wife and I needed with Trey. He was patient and listened to our requests to help us find the perfect fit! More

by ludwig.kaleb
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words about Trey and for choosing our dealership! Please reach out if we can help with anything else. Thank you again and congratulations on your purchase!

February 25, 2024

Tray was awesome! He helped us find the perfect vehicle that met our budget and expectations. He was also very honest about each vehicle we looked at. After the sale h More

by nanderson2580
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Crawford, Joe Boughton
Feb 26, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for your kind words about our team! Please let us know if we can help with anything else. Thank you again and we look forward to your next visit!

February 25, 2024

Honest, service team. Braeden was very thorough and communicative. Fixed it right the first time More

by bean2112
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Braeden
Feb 26, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

February 25, 2024

Great experience! Patient, kind, and fair. It was an absolute joy to work with Trey Mihok. Many thanks and we look forward to working with you again…soon More

by Mike
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Fred Martin Superstore responded

Thank you so much for the kind words about Trey and our team! Please reach out if we can help with anything else. Thank you again and congratulations on your purchase!

February 24, 2024

The service was fast and they were all nice and helpful and they mentioned parts that will need serviced in the near future and how much it would cost . Very helpful ! More

by Cricket D
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Smakula
Feb 26, 2024 -

Fred Martin Superstore responded

We're happy to hear our team could get you fixed up and back on the road! We look forward to seeing you again!

February 22, 2024

I had a great experience from the moment I walked in everyone I talked to was great including my salesman Trey! More

by Mackenzie
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Fred Martin Superstore responded

Thank you for the kind words about Trey and our team! We're happy to hear we could give you a great experience! Thank you so much for your business! Congratulations on your purchase and we look forward to seeing you again!

February 20, 2024

Mike is the Best! !!! I will definitely be back to visit. He had the most comforting spirit. His customer service is amazing!! Thanks for all your help. More

by KT
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Fred Martin Superstore responded

We're happy to hear Mike could give you a great experience! Thank you so much for your business and for your 5-star review! We look forward to seeing you again!

February 20, 2024

Worked with Trey Mihok, Kerry Crawford and Owen Hartwig. All fabulous guys and very professional. Was a pleasant experience. Will definitely be back in the future. More

by Khartwig330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Crawford, Owen Hartwig
Feb 20, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about our team! Your business is appreciated! If there is anything else we can help with, please reach out and let us know. Thank you again and congratulations on your purchase!

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