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Fred Martin Superstore
Barberton, OH
2,601 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,601 reviews
May 12, 2024
Told us to come down for a test drive. Drove 30 miles and car wasn't even drivable. Here is the exact communication from your salesperson. If it was me I would have gotten to wor Drove 30 miles and car wasn't even drivable. Here is the exact communication from your salesperson. If it was me I would have gotten to work at 11:00am to make sure the car was drivable before having someone come down to drive an undrivable car....Not at 12:05, five minutes after shift starts More
by ryanperrotta466
Employees Worked With
May 11, 2024
It's a nice dealership with plenty of vehicles to choose from, and nice people. from, and nice people. More
by CE
Employees Worked With
May 09, 2024
Great customer service from Tyler handled the problem and had great follow up. Would recommend to friends and family had great follow up. Would recommend to friends and family More
by dkhall93
Employees Worked With
May 06, 2024
Kelli was a pleasure to work with! She helped answers all my questions and made purchasing my vehicle very easy! She helped answers all my questions and made purchasing my vehicle very easy! More
by Karie Holland
Employees Worked With
May 06, 2024
Great experience. Just wish I wasn't there as long as I was with my little one. So far love the car. Thanks. 😀 Just wish I wasn't there as long as I was with my little one. So far love the car. Thanks. 😀 More
by crystalcutie13
May 06, 2024
Amber was absolutely amazing and she really helped me get the car of my dreams. She went above and beyond and I was not the easiest customer definitely would recommend amber at fred martin! the car of my dreams. She went above and beyond and I was not the easiest customer definitely would recommend amber at fred martin! More
by bwillis41
Employees Worked With
May 03, 2024
Communication & customer service was great ! I would recommend ! I will definitely go back when I need my Jeep serviced! I would recommend ! I will definitely go back when I need my Jeep serviced! More
by Mamaw
May 02, 2024
Keli was dedicated to helping us even after an unfortunate mishap with scheduling during our first visit. She was professional and sensitive to our needs. unfortunate mishap with scheduling during our first visit. She was professional and sensitive to our needs. More
by Jsnow2006
Employees Worked With
April 30, 2024
Clean, organized, very helpful staff, friendly environment, make you feel like family, would recommend to family and friends. Kelli was very helpful and made the whole process smooth, she explain environment, make you feel like family, would recommend to family and friends. Kelli was very helpful and made the whole process smooth, she explain everything and made sure I understood every step. Went over the vehicle with it being my first jeep which was amazing and above standards. So happy she was there to help me out with this transition. Couldn’t ask for a better employee on the sales floor and dealership. More
by Pennpenn07
Employees Worked With
