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Fred Martin Superstore

Barberton, OH

4.7
2,527 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,527 reviews

March 07, 2024

I highly recommend Fred Martin Superstore. And definitely ask for Joe Boughton! No high pressure and Joe really LISTENS to his customers. More

by boughtonvicki
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Mar 08, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for recommending Joe and our team! We're happy to hear we were able to provide a great car buying experience. Please reach out if we can help with anything else. Thank you again and we look forward to your next visit!

March 07, 2024

Joe was the best and most personable salesman I've ever had he made the process quick and easy and was just a joy and so positive More

by Craigisaacs97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Mar 08, 2024 -

Fred Martin Superstore responded

We're happy to hear Joe could provide such a great experience! Thank you so much for your kind words and for shopping with our team! Your business means a lot to us. Congratulations on your new Dodge and we look forward to seeing you again for the next one!

March 05, 2024

From the first contact with Trey and your team members throughout the entire process of purchasing a car everyone was fantastic. They responded quickly to any communication and addressed any questions we More

by stoth
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Fred Martin Superstore responded

We're happy to hear Trey and our team could help get you into the right vehicle! Thank you so much for shopping with us and for your kind words about our team! Congratulations on your purchase and we hope to see you again for the next one!

March 05, 2024

I’ve never felt more at ease while getting my vehicle serviced. I’m usually biting my nails waiting for them to tell me I owe an arm and a leg. Really good at listening and adapting to what I needed and More

by bribri01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Hull
Mar 06, 2024 -

Fred Martin Superstore responded

We're happy to hear we could help get you fixed up and back on the road! Thank you so much for choosing our team! If you encounter any more problems, please reach out so we can help. Thank you again!

March 02, 2024

Great attentin to detail and worked amazing with me while geting all the things for the truck in place. Will send friends and family to buy a car. More

by Jerohmy.myers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Fred Martin Superstore responded

We're happy to hear it! Thank you so much for choosing our team and for taking the time to leave us 5-stars! We appreciate your business and look forward to seeing you again!

March 02, 2024

Bill King is the BEST! He finds the best deal/ vehicle for me every time. More

by yywoods
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Fred Martin Superstore responded

We're happy to hear Bill could help get you into a new Jeep! Thank you so much for choosing our store and for leaving your kind, 5-star review! Congratulations on your purchase and we look forward to seeing you again!

February 29, 2024

Overall experience from picking out car, to negotiation, finance, and buying was awesome easy experience. Thanks to Tom, Joe, and Daylor for professional experience. More

by Jeff G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Fred Martin Superstore responded

Thank you for the kind words about our team and for choosing to shop with us! We're glad to hear we could give you an awesome experience! Congratulations on your purchase and we look forward to seeing you again!

February 28, 2024

Everything was handled for me from paperwork to shipping to my doorstep. Excellent customer service all the way around!! More

by Sam Bslburnham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for shopping with us and for taking the time to leave us 5-stars! Your business means a lot and we're happy we could get your vehicle delivered! Thanks again and congratulations on your purchase!

February 28, 2024

Took very good care of my needs and got me in and out in a very timely order More

by timscrltt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Fred Martin Superstore responded

Thank you for the kind words and for your 5-star review! We appreciate your business!

February 27, 2024

Great service, I was in and out quickly and will be back for all my service beeds More

by nccaptain41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Fred Martin Superstore responded

We're happy to hear we could give you a great experience! Thank you for choosing our team! Please let us know if we can help with anything else. Thank you again and we look forward to your next visit!

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