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Fred Martin Superstore
Barberton, OH
2,635 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,635 reviews
Verified Customer
December 09, 2021
I don't feel the sales team was totally up front with me and then blew off a problem that should have been taken care of before I left with my car. The service department was excellent. They not only found and then blew off a problem that should have been taken care of before I left with my car. The service department was excellent. They not only found the nail in the sidewall of the tire but they replaced both front tires. The salesperson knew there was a low pressure indicator on and never bothered to check it out. I had to schedule an appointment and wait 6 days to have it checked out. I'm not happy about that. I feel I was treated poorly in that aspect of the transaction. More
by Bobcatdtc
December 08, 2021
Clean parking lot and building, friendly staff, no high pressure tactics to buy, and I felt respected. Mike Rutherford listened to me and I think that I got a great deal on my car. pressure tactics to buy, and I felt respected. Mike Rutherford listened to me and I think that I got a great deal on my car. More
by cc.akron
Employees Worked With
December 06, 2021
Everything was perfect and very quick. Couldn’t have gone better. Lisa did an excellent job! gone better. Lisa did an excellent job! More
by mphopp
December 06, 2021
Everyone I dealt with was a straight shooter from beginning to end. Other dealerships talked a lot about their extensive inventory and unbeatable prices, but it turns out, they were exaggerating by a beginning to end. Other dealerships talked a lot about their extensive inventory and unbeatable prices, but it turns out, they were exaggerating by a country mile. I made one call to Fred Martin and I drove home in a new truck that same day. More
by ATTU25
Employees Worked With
Jordan Smith
December 05, 2021
Lisa was was very friendly, knowledgeable and helpful throughout the entire process. Excellent sales rep! throughout the entire process. Excellent sales rep! More
by berjr7787
Employees Worked With
Other Employees :
Rob and Rhonda. Also absolutely excellent! , Malik Alexander
December 05, 2021
In and out in less than 4 hours. My guy Andrew Adair took care of me. The Fred Martin family got me together in something that checked all the boxes and then some. Extremely happy with my new purchase care of me. The Fred Martin family got me together in something that checked all the boxes and then some. Extremely happy with my new purchase More
by Drich321
Employees Worked With
Andrew Adair
December 04, 2021
Sean Levert and store manager were absolutely amazing! They both were very informative with what I will be happy with! They answered all of our questions and found us a car that we love and could afford! They both were very informative with what I will be happy with! They answered all of our questions and found us a car that we love and could afford! Definitely recommend! More
by Gina and Ava Alexander
Employees Worked With
Sean Levert
December 03, 2021
I have been to Fred Martin in the past. I did not have a good experience at that time. I’m glad I gave them another chance! good experience at that time. I’m glad I gave them another chance! More
by Caity.walters
Employees Worked With
