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Fred Martin Superstore

Barberton, OH

4.7
2,634 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,634 reviews

December 15, 2021

First time buying from Fred Martin Jeep and had a great experience working with Tim Bulgrin and Kim Young on the delivery of a new Trackhawk that I had not seen until after the purchase. More

by cfcmotorsports
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
Dec 15, 2021 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

December 15, 2021

Even though the power went out, Mike did great and Fred Martin did what they could to get us taken care of! More

by NicoleMitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again! Thank you - Fred Martin Superstore Team

December 14, 2021

I always feel I can trust Bill King. He understands that I may not know exactly what I need or what I want, and always find solutions. My trade-ins are fair valued, my payments are as expected, and the serv More

by DWITHEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if Bill can be of any more assistance! Thank you - Fred Martin Superstore Team

December 13, 2021

I have purchased a total of 8 vehicles from Fred Martine Superstores and I was always super happy with my purchase experience except this time. this is the first time I am not fully satisfied and I feel lik More

by Brent.mcknight11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith, Mike Gentile
Dec 13, 2021 -

Fred Martin Superstore responded

Brent, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Thank you - Fred Martin Superstore Team

December 11, 2021

Got back to me the next day and we worked out a deal on a trade. More

by JARED1264
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2021 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear Bill, Lisa and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

December 10, 2021

This is the third truck our family purchased at the Fred Martin Superstore. Each time we worked with Lisa Allison who was a true professional and very easy to work with. More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Fred Martin Superstore responded

Thank you, Tom, for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope you enjoy your new truck! Thank you - Fred Martin Superstore Team

December 10, 2021

Just traded in my Jeep Rubicon for Grand Cherokee L Limited. They were my first stop and last. I did go to three other dealers to compare and Fred Martin was best payment by far ($200) less on a leas More

by Rdbjeep0069
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you'll enjoy your new Jeep Grand Cherokee! Please don't hesitate to reach out if we can be of any further assistance. Thank you - Fred Martin Superstore Team

December 10, 2021

Nice people who worked to get the right deal for you. Thanks for the work. More

by Dabiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Fred Martin Superstore responded

Thank you for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience! Thank you - Fred Martin Superstore Team

December 10, 2021

Thank you Daylor! I appreciate all your help and you made this easy for me! More

by JESSICAJOHNS2405
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Daylor and our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

December 09, 2021

Great dealership, went from a 2012 Dodge Charger rt from Fred Martian. I now have a 2020 Dayton rt charger. More

by ovid679
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Terepka
Dec 10, 2021 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. We hope you enjoy your new Dodge Charger! Thank you - Fred Martin Superstore Team

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