Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,634 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,634 reviews
Verified Customer
January 08, 2022
This dealership was wonderful. Mike Tressel was extremely helpful and courtesy. He always puts his customers first. When I come back I will definitely be looking him.up. helpful and courtesy. He always puts his customers first. When I come back I will definitely be looking him.up. More
by Jo
Employees Worked With
January 06, 2022
Jordan went above and beyond in the sale of a Pacifica to my disabled daughter. We made the deal over the phone, then he drove out here to bring the paperwork to be signed by her. Very pleasant transaction! my disabled daughter. We made the deal over the phone, then he drove out here to bring the paperwork to be signed by her. Very pleasant transaction! More
by bjj4414
Employees Worked With
Jordan Smith
January 06, 2022
The manager Gerome and salesman Matt were very helpful and knowledgeable throughout the sales process. and knowledgeable throughout the sales process. More
by MTOMEI26
Employees Worked With
January 05, 2022
This place is awesome, everyone is so nice an helpful I have never been disappointed when o go there have never been disappointed when o go there More
by MOMREDTWIN1
Employees Worked With
Other Employees :
Andrew Adair, Mike Antonace, Mike Gentile, Jeff Dowdall, Malik Alexander, Richard Bacon, Jared Bittinger, Alexander Bahas
January 04, 2022
This is a class organization. From the very first call I had with the salesman Eric to them delivering my car right to my house the customer service was exemplary they bought my vehicle took it with them had with the salesman Eric to them delivering my car right to my house the customer service was exemplary they bought my vehicle took it with them in the morning and delivered me a check that night. Don’t go anywhere else for a vehicle these guys are in a class of their own The absolute top two best customer service experiences I’ve ever had. Ranks up there with Rocket Mortgage. More
by CGENARO
Employees Worked With
Eric and Ron
January 04, 2022
I have been looking for a new Grand Cherokee for awhile! Other dealerships were giving me the run around! Thanks to Fred Martin, I am the owner of a Grand Cherokee SUMMIT! Thanks for listening and finding t Other dealerships were giving me the run around! Thanks to Fred Martin, I am the owner of a Grand Cherokee SUMMIT! Thanks for listening and finding the right fit for me! More
by YULRICH
Employees Worked With
Jordan Smith
