Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,634 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,634 reviews
February 08, 2022
Daylor Neal is the best sales associate I have every met. He's just Awesome and he really cares about the customer and he made sure the process went smoothly. Perfect 10 rating He's just Awesome and he really cares about the customer and he made sure the process went smoothly. Perfect 10 rating More
by Ron hogan
Verified CustomerEmployees Worked With
February 07, 2022
It’s always good service at Fred Martin super store, Lisa was a huge help and got me the deal I was looking for! was a huge help and got me the deal I was looking for! More
by Herter1996
February 06, 2022
I truly liked dealing with Mike TrisselVery professional I truly liked dealing with Mike Trissel Very professional and helpful We found some issues and Mike was there to help setting up to get them resolve I truly liked dealing with Mike Trissel Very professional and helpful We found some issues and Mike was there to help setting up to get them resolved D'Andra and Jessie from your website were also very helpful More
by rdefranco092895
February 05, 2022
Amber was super helpful in finding a car above what I even thought was possible. I never felt rushed. even thought was possible. I never felt rushed. More
by justb77
February 04, 2022
Andrew A. was the best sales person we have ever had, and we have purchased many cars in our lifetimes. Being rather new to the area, we took a chance on FMS and it sure paid off. Andrew asked us a few quest we have purchased many cars in our lifetimes. Being rather new to the area, we took a chance on FMS and it sure paid off. Andrew asked us a few questions and had us test driving a new vehicle in a few minutes. A short time later, we had the car financed and drove our brand new car off the lot all in one visit. Couldn’t have been easier. Andrew A. gets an A++ for listening to our wants and understanding our needs. We’ll be back! More
by TJKILLEEN
Employees Worked With
Andrew Adair
February 03, 2022
Great Experience: Rob Zabel is great. Very efficient. Great Experience: Rob Zabel is great. Very efficient. Rob found exactly what we wanted. We will work with Rob again in the future! Thank y Great Experience: Rob Zabel is great. Very efficient. Rob found exactly what we wanted. We will work with Rob again in the future! Thank you Rob! More
by trip3030
Employees Worked With
February 03, 2022
Amber was very pleasant to work with. She kept in touch and worked to meet me needs. She provided excellent customer service. I was a pleasure working with her. and worked to meet me needs. She provided excellent customer service. I was a pleasure working with her. More
by ANGIE.LINGER
Employees Worked With
