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Fred Martin Superstore
Barberton, OH
2,631 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,631 reviews
February 26, 2022
They where very helpful and they walked me through all of it they where very nice and they worked with me through our it all it they where very nice and they worked with me through our it all More
by greghartley40
Employees Worked With
February 25, 2022
I bout a 2016 Chrysler town and country which was just right for my family price was drop down because I found real reasons for that to happen and they did work with me on the numbers it was clean and was right for my family price was drop down because I found real reasons for that to happen and they did work with me on the numbers it was clean and washed had gotten new tires front brakes was replaced with new ones they the sale people were all in a good mood and I got there almost time to closed the dealership but that was because I came from Reading Pennsylvania 19601 to them which was a 6.5hr drive to them but at the end of the deal well worth my time and money will keep them in mind if any future need for another vehicle all in all great experience More
by DJ FLiP-3in1
Employees Worked With
February 25, 2022
Fred Martin Superstore is a very respectable business. Everyone I had contact with was very professional. Everyone I had contact with was very professional. More
by dsainato3771
February 25, 2022
This dealership provided the best car buying experience I have ever had in all my car buying experience. I am in Georgia and Eric in sales made this car buying process very easy and I'm all the way in Georgi have ever had in all my car buying experience. I am in Georgia and Eric in sales made this car buying process very easy and I'm all the way in Georgia. If you need a car please go see Eric he will take care of you. Again thank you guys for getting me into the car I love. O. McQueen More
by omarmcqueen
Employees Worked With
Eric in Sales
February 25, 2022
Daylor Neal was very easy to work with and was willing to help and go above and beyond. help and go above and beyond. More
by LG1235
Verified CustomerEmployees Worked With
February 24, 2022
Horrible service. Purchase a van last January 2021. In March 2021 the transmission went out. So they fixed it. We are now in February 2022 engine and transmission is o Purchase a van last January 2021. In March 2021 the transmission went out. So they fixed it. We are now in February 2022 engine and transmission is out. We took the van for service in January they've had the van for three weeks to fix the engine and transmission. We get it back yesterday 2/22 and we took it back 2/23 still not fixed properly. The service representative and the manager DO NOT CARE. The state there might be a hole in the engine that WE going have to pay more money after we paid 1660 2/22. If the engine was fixed. Why didn't they fix the whole. They are very un honesty people. Customer service sucks servicing a vehicle sucks. I don't recommend Fred Martin to nobody. Make matters worst corporate office is on barber rd. Civil Court is my next option. More
by Brittany Bell
Employees Worked With
February 22, 2022
Pleasant experience, no hassle and didn't feel pressured to do anything. Seemed fully in control of the process and ended up satisfied with the overall experience to do anything. Seemed fully in control of the process and ended up satisfied with the overall experience More
by Jake
