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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,630 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,630 reviews

March 28, 2022

Everything was great. The cars amazing, the sales people I worked with were great and knew what they were talking about. Everyone was just so nice! More

by Sydney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
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Mar 29, 2022 -

Fred Martin Superstore responded

Sydney, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

March 27, 2022

Lisa is the best, I wouldn't recommend dealing with anyone else there but her, and also good luck trying to get ahold of anyone else but her! I had some issues with my vehicle and she definitely stuck More

by Dave D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Fred Martin Superstore responded

Dave, thank you for taking the time to share your thoughts on working with Lisa. We're glad to hear she delivered such a great experience! Thank you - Fred Martin Superstore Team

March 27, 2022

Rob has been my sales associate for 12 years and has always been very accommodating to what I need. Thank you, Rob, and I HIGHLY recommend Rob Zabel to help you when looking to buy or lease a vehicle. T More

by vlknapp
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Fred Martin Superstore responded

It's fantastic to hear that Rob provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

March 27, 2022

Love my sales rep Mike…he was so helpful especially when. I was in a crisis to get a new car More

by KSALANDRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Fred Martin Superstore responded

It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Mar 30, 2022 -

KSALANDRO responded

So happy with my purchase from the Superstore! My sales rep. Mike T. was awesome. I was in a crisis situation with my old car and was desperately waiting for the new Jeep to come in and he was so patient and helpful, guiding us every step of the way in the process. This is the second vehicle we have purchased from him in less than six months and we love our truck and I absolutely adore the new Compass. Mike was right, it’s the perfect car for me. Thanks again for everything!

March 27, 2022

I have chose Fred Martin now for my third Jeep. Have even turned my son and daughter-in-law into purchasing for them also. Think you should to! More

by JEWARREN2001
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Fred Martin Superstore responded

Thank you so much for once again choosing Fred Martin Superstore! Congratulations on your new Jeep! Please let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

Mar 28, 2022 -

JEWARREN2001 responded

I'm almost "cool" until I get ready to push this button to re-order my license plate Sorority cover to put on my other vehicle because the cover on this vehicle was accidentally tossed out. Cultural Exchange Sigma Gamma Rho 1922 Domed License Plate Frame [Silver - Car/Truck] Amazon $21.00

March 25, 2022

They’re in a great location for test driving, with side city streets and the highway you can get a great overall feel for the car you’re looking at. They seem to have plenty of vehicles to choose from and More

by NANTAN2525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rizzotto
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Mar 26, 2022 -

Fred Martin Superstore responded

Thank you for sharing your excellent experience with us. We truly appreciate this five-star review. We're happy to hear it went well and hope you enjoy your new vehicle. Thank you - Fred Martin Superstore Team

March 25, 2022

I would not hesitate to recommend Andrew A. , to help you when your looking for your next car! He was pleasant, courteous, knowledgeable and a pleasure to deal with. More

by ajritter1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Adair
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Mar 26, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to leave us this fabulous five-star review. We're happy to hear that Andrew was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Congratulations on your new purchase, AJ! Thank you - Fred Martin Superstore Team

March 24, 2022

This past Monday 03/21/22 I bought my dream car in this place ,it was a blessing and amazing people my sale person was Michael, but I'm telling was great time with them ,we was there until 10:00 pm...all t More

by arilyspereira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael roberts and that team that night
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Mar 24, 2022 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Michael and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Jeep Gladiator! Thank you - Fred Martin Superstore Team

March 23, 2022

Scott Sanders was great. We ordered our vehicle and Scott kept us informed and up to date on all steps and changes through the entire process. More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
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Mar 24, 2022 -

Fred Martin Superstore responded

Stephanie, Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

March 22, 2022

Nicholas & Eric we’re both very professional and helpful. I was nervous to start my second car buying experience with having a bad experience from my first car purchase at another dealer. They both listened More

by Xoxokatty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Terepka
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Mar 23, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that Nicholas and Eric had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Jeep and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

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