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Fred Martin Superstore

Barberton, OH

4.7
2,630 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,630 reviews

April 11, 2022

Lisa was amazing! She made our car buying experience very enjoyable. I would definitely recommend her to friends and family! More

by DawnHaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Fred Martin Superstore responded

Dawn, Thank you so much for your excellent review! We are so glad that Lisa had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

April 10, 2022

I’ve gotten two cars now from FRED MARTIN and have been satisfied with both purchases. More

by MAD_DOG1120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave , Jeff Dowdall
Apr 11, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

April 09, 2022

It was a good time being there thanks for all the fun and memories for us More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore, Jason! Congratulations on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

April 08, 2022

You had what I was looking for at a reasonable price and worked around our schedule. Thank you More

by EEADEH11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Richardson
Apr 08, 2022 -

Fred Martin Superstore responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

April 07, 2022

Best salesman I’ve ever encountered! Made the buying experience amazing! Recommend 10/10! No flaws! More

by Malikwickerham18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Apr 07, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

April 07, 2022

They always have a great selection of cars and try to do everything in a timely manne More

by keljm4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

April 07, 2022

Buying my Jeep Grand Cherokee was one of the best experiences I have ever had. It was simply even better than when I did shots of Rock n Rye with my Great Aunt Dorothy up in the mountains of P.A. dur More

by MCORCORAN3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Fred Martin Superstore responded

Congratulations on your new Jeep Grand Cherokee! It's fantastic to hear that both Daylor and Cody provided you with great customer service while assisting you with your new purchase! Thank you for taking the time to leave us this fabulous review. We truly appreciate the opportunity to do business with you. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

April 06, 2022

Back in 2016 I had no idea what i was going to or how i was going to buy a vehicle. After losing my wife to cancer in 2015 I was kind of in a loss as she always helped with the finances. I first met bill a More

by tchiancone58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

April 06, 2022

I spoke with Nick multiple times over the phone and via text and he explained everything to me and made sure the vehicles I wanted were ready when I got there. We set an appointment and he was ready for me More

by TYRAMAXWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bashoor, Nick Shook
Apr 07, 2022 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, Tyra, your feedback and rating mean a lot to us. We're glad Nick and Bob were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

April 06, 2022

Very helpful and awesome customer service so I would recommend a friend or family member More

by marjackk
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you and that you had such a positive experience! Thank you - Fred Martin Superstore Team

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