Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,599 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,599 reviews
September 23, 2024
This dealership is one of a kind! Amber in sales was very kind and took the time to make sure we were clearly satisfied! I would recommend this dealership, I plan on returning in the Amber in sales was very kind and took the time to make sure we were clearly satisfied! I would recommend this dealership, I plan on returning in the future the next time I need a vehicle! Very good experience! More
by Kristenstropki
Employees Worked With
September 19, 2024
Fast, efficient service. Same day appointment. Taylor Black is an excellent service advisor and very polite. Same day appointment. Taylor Black is an excellent service advisor and very polite. More
by smatheos52
Employees Worked With
September 18, 2024
I was pleasantly surprised by the honesty, knowledge, class and kindness that Amber showed us in assisting us in finding the perfect car for us. class and kindness that Amber showed us in assisting us in finding the perfect car for us. More
by Brian
Employees Worked With
September 17, 2024
She was great! She made it easy and knew why she was doing , I will only use her for my future purchases!! She made it easy and knew why she was doing , I will only use her for my future purchases!! More
by Lightingwires
Employees Worked With
September 13, 2024
We just left there . The Sales Manager was so rude and inconsiderate at only 10mins of us being there . It was rediculous. We never even made it to the lot to look at wha The Sales Manager was so rude and inconsiderate at only 10mins of us being there . It was rediculous. We never even made it to the lot to look at what they have . He was calling me names and got real disrespectful me in front of my wife too . . I highyly suggest going elsewhere else . Don't Believe any of those 4 or 5 stars they get . More
by pontiuscharles
Employees Worked With
Rob Gunther
September 11, 2024
I purchased a 2017 vehicle from Fred Martin. The process was seamless. The salesman was Stone. He helped expedite the purchase. Stone is top notch. He was knowledgeable about the paperwork. No p The process was seamless. The salesman was Stone. He helped expedite the purchase. Stone is top notch. He was knowledgeable about the paperwork. No pressure at all. The finance department handled the closing of the purchase within 1 hour , Rhonda is very pleasant and a professional finance representative for Fred Martin. Great job, keep up the good work. I absolutely recommend Fred Martin if anyone is looking to purchase a vehicle. More
by DarylHillyard
September 09, 2024
Stone was very easy to work with & everybody seemed like they were very helpful and I forgot my ultrasound pictures in my old car & thankfully he was able to get them to me they were very helpful and I forgot my ultrasound pictures in my old car & thankfully he was able to get them to me More
by rachellejodon1
Employees Worked With
September 06, 2024
Fred Martin is a Great place overall! And Ron was super helpful and a really nice salesman, I would go back and refer anyone to have him help you find your next car! And Ron was super helpful and a really nice salesman, I would go back and refer anyone to have him help you find your next car! More
by Ryan Garrett
Employees Worked With
Ronell Mainor
