Fred Haas Toyota Country

As a long time Lexus owner, it is hard to rate any car dealer as "great" when you have been spoiled. However, not only was the car buying experience extremely pleasant, but ever aspect of dealing with Fr dealer as "great" when you have been spoiled. However, not only was the car buying experience extremely pleasant, but ever aspect of dealing with Fred Haas Toyota Country has been outstanding and a very pleasant surprise. I may own a Prius now, but I will never feel like a second-rate customer! More

I purchased a Highlander in Nov 2011 from this dealer and they exceeded my expectations in every aspect - the sales manager doesn't know what he is selling, post inaccurate vehicle descriptions on the intern they exceeded my expectations in every aspect - the sales manager doesn't know what he is selling, post inaccurate vehicle descriptions on the internet and surprisingly the sticker on the vehicle itself is incorrect. Unfortunately I came to know these details after buying the vehicle and the dealer said nothing can be done as I have signed a paper. The staff is rude and someone needs to teach them what is meant by customer satisfaction. DO NOT BUY ANYTHING FROM THEM IN GOOD FAITH. VERIFY EACH AND EVERY DETAIL THOROUGHLY BEFORE MAKING A PURCHASE. More

I call Lilly Crespo of the service area for a recommendation of who she would buy a call from. She recommended Donald Skarzenski & furnished me with his phone number. Ihave to say that this was t recommendation of who she would buy a call from. She recommended Donald Skarzenski & furnished me with his phone number. Ihave to say that this was the best car buying experience of my lifetime. And I am 74 years old. Don was very courteous, professional, knowledgeable salesperson I have ever dealt with. My wife & I looked several types of vehicles (Camery, Prius, Prius 4). Agter we had settled on the Camery XLE, Don showed several to us. We picked one he allowed us to test drive it. We drove on smooth roads & rough roads. Taking turns sitting in the front & rear seats. The vehicle performed flawlessly. Don took tons of time explaining the buttons & switches in the vehicle. My wife, being diabetic, and I left & went to a nearby eating. Then returned to see Don. After our final decision, Don worked up the paperwork & helped us interface with the salesmanager. After agreeing on a price, Don escorted us to the financial person who was also very helpful. This was a great experience to get a great car. Fred & Marsha Bath More

Most pleasant and convenient new car purchase I've EVER encountered! Donald and Scott worked with me alongside the financing department and were extremely curtious, honest and caring. I received no "car s encountered! Donald and Scott worked with me alongside the financing department and were extremely curtious, honest and caring. I received no "car salesman bs" and was very happy to be dealt with in such a manner as in the past, I have not always been treated well by car sales counselors. I will continue to purchase vehicles from Fred Haas Toyota in the future and will refer them to all my friends and family. VERY VERY HAPPY! Thanks Fred Haas! -Rayonon Covert More

I have always been pleased with this dealership. We bought a 2007 Highlander new and they serviced both that and our 2001 Highlander. The service personnel are the best. (Jan and Barry) They are always bought a 2007 Highlander new and they serviced both that and our 2001 Highlander. The service personnel are the best. (Jan and Barry) They are always helpful and friendly and take care of all our maintenance needs. When it came time to purchase another new car there was only one place to go. We didnt need to "shop" we knew we wanted another Highlander. Scott Lyche did a great job finding us a new 2012 Highlander. Also had a great experience with the finance department (Jimmy). I dreaded the "paperwork" but Jimmy made it a breeze and we got everything done quickly and easily. I can recommend this dealer without hesitation! More

One of the best service departments I have used in Texas! Everyone from the service manager, Barry to the cashier was friendly, attentive and courteous. I dropped my Prius off at 10:00 AM, was told that my Everyone from the service manager, Barry to the cashier was friendly, attentive and courteous. I dropped my Prius off at 10:00 AM, was told that my 60K mile checkup would take awhile, and I could either wait in the waiting room or take their free shuttle. I chose the former, and was pleasantly surprised that the tech would come into the waiting room peridically to give me a status on my car, and I only had to wait one hour! Very quick service. I will definitely use Toyota Country for all my cars. More

This is the only truly positive new car experience that we have had. There was no sales pressure to buy or to upgrade from Donald or anyone that we worked with at Fred Haas. We were very impressed with we have had. There was no sales pressure to buy or to upgrade from Donald or anyone that we worked with at Fred Haas. We were very impressed with Donald's high level of professionalism and never-ending attention to detail. Clearly, his many customer service awards are well deserved. We were looking for a very specific Tacoma and Donald found it for us very quickly. Very little time was spent doing paperwork. Most of our time at Fred Hass was spent with Donald explaining how everything worked on the Tacoma, how to use the warranty and how to contact Donald if we had any concerns AFTER the sale. He carefully explained every single aspect of how to utilize the various Toyota benefits and he personally demonstrated every feature on the truck...twice! My wife and I both walked away with the same thought: how could we make our customers (where we work) feel this good. More

We felt Donald was very responsive to our specific requirements that we wanted on the vehicle and did not try to change our mind for a quick sale. He kept us informed as to the status of locating the requirements that we wanted on the vehicle and did not try to change our mind for a quick sale. He kept us informed as to the status of locating the vehicle. He was very helpful throughout the entire process and very interested in showing us all about the vehicle once it arrived at the dealership. We would buy another vehicle from him. Brian in make ready was very helpful and responsive to our requests. Friendly, respectful and polite service by all. More

Just purchased an Avalon, a terrific buying experience. Keith made it easy, was upfront about what Fred Haas Toyota Country could do and worked hard for my business. This is the third vehicle my family and Keith made it easy, was upfront about what Fred Haas Toyota Country could do and worked hard for my business. This is the third vehicle my family and I have purchased from Keith and each time it has been a pleasure. More

My wife and I had a very pleasant experience, initially meeting Don over email, and in person after we arrived at the dealership. we also took a test drive, and spent most of the afternoon with David (rece meeting Don over email, and in person after we arrived at the dealership. we also took a test drive, and spent most of the afternoon with David (recently arrived from Sarasota, FL), who was very professional, knowledgable, but not pushy. We'll be back! More