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Fred Haas Toyota Country

Houston, TX

3.3
530 Reviews

22435 TX-249

Houston, TX

77070

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Showing 530 reviews

April 23, 2012

appreciated no-hassle purchase, friendly environment and great sales folks. Took a little long waiting for the financial representative, (over 40 min from sale to finance) but appreciated the other aspects More

by Glenn1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Skarzenski, Donald Skarzenski
May 22, 2012 -

Fred Haas Toyota Country responded

Glenn1004, Thanks for the great review. Sorry to hear it took longer then usual to get through finance this is not the norm. We are glad to know that our sales staff has met the level of customer service that you deserve. Come back any time for service or car care!

March 21, 2012

Customer service was great when I asked for an on-line quote from Keith but he never got back to me when I asked specific questions. I don't think he cared to get my business, only other e-mails I receiv More

by JJC2012
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Keith Schneider / Tim Garner
May 22, 2012 -

Fred Haas Toyota Country responded

JJC2012, I am sorry to hear you had a bad experience with Fred Haas. This is not in the norm for us. Our goal is for exceptional customer service. I hope that in the future you would consider giving us another try. If there is anything we can do to change your mind let me know. jackie_blanchard@fredhaastoyotacountry.com

February 28, 2012

Overall impression is that you are always dealing with professional and knowledgeable persons. Scott Lyche provided an outstanding and excellent service, way beyond his expected sales duties. The best adv More

by nerome50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lyche, Scott Lyche
Feb 28, 2012 -

Fred Haas Toyota Country responded

Thank you very much for your review. We are thrilled that you had a positive experience with Scott Lyche!

May 22, 2012 -

Fred Haas Toyota Country responded

Nerome50, Glad to hear your car buying experience was better than planned! At Fred Haas customers come first. We strive to find the perfect car YOU want. Come back any time. We are glad to help you.

February 13, 2012

Great Service and Very Friendly sales people. The facilities are exceptional and there every need is addressed. Scott was very knowledgeable about the products and was a great help. More

by dxjohnb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lyche, Scott Lyche
May 22, 2012 -

Fred Haas Toyota Country responded

Dxjohnb, Thanks for noticing our facilities. Besides our goal to provide the best customer service, we also pride ourselves in our waiting rooms complimentary services. Glad to hear you were pleased with your experience.

December 21, 2011

The guys at Fred Hass Toyota Country make buying a new car a pleasure. Friendly staff, and excellent customer service. This is my second vehicle purchased from Fred Hass, and both experiences have been eq More

by pjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Skarzenski and James Luffman, Donald Skarzenski
May 22, 2012 -

Fred Haas Toyota Country responded

Pjs, Thanks for the great review! We are glad to hear you had a great car buying experience for a 2nd time. Your loyalty to Fred Haas is greatly appreciated and we hope you come back any time.

December 15, 2011

As a long time Lexus owner, it is hard to rate any car dealer as "great" when you have been spoiled. However, not only was the car buying experience extremely pleasant, but ever aspect of dealing with Fr More

by ebrown1035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kwan and Patti Cone, Patty Cone, Paul Kwan
May 22, 2012 -

Fred Haas Toyota Country responded

Ebrown1035, Great to hear your experience was at the level you deserve. Our goal is to have the highest level of customer service. Thanks for taking the time to give us a review. Your comments help us to better serve future customers.

December 05, 2011

I purchased a Highlander in Nov 2011 from this dealer and they exceeded my expectations in every aspect - the sales manager doesn't know what he is selling, post inaccurate vehicle descriptions on the intern More

by gn_suresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel and Clint
May 22, 2012 -

Fred Haas Toyota Country responded

Gn_suresh, I am sorry to hear you had a bad experience. This is not how we want to be remembered. Our goal is to provide the highest level of customer service. If there is anything we can do to change your mind or make things right just let me know. jackie_blanchard@fredhaastoyotacountry.com

November 19, 2011

I call Lilly Crespo of the service area for a recommendation of who she would buy a call from. She recommended Donald Skarzenski & furnished me with his phone number. Ihave to say that this was t More

by twobaths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Skarzenski, Donald Skarzenski
May 22, 2012 -

Fred Haas Toyota Country responded

Twobaths, Thanks for the great review. At Fred Haas our goal is to provide the best customer service. When you remember our sales staff it shows they went above and beyond and we are glad that Don did everything he could to teach you about your new car! We hope you come back any time.

November 16, 2011

Most pleasant and convenient new car purchase I've EVER encountered! Donald and Scott worked with me alongside the financing department and were extremely curtious, honest and caring. I received no "car s More

by rcovert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald and Scott, Donald Skarzenski, Scott Lyche
May 22, 2012 -

Fred Haas Toyota Country responded

Rayonon, Great to hear we won you over! At Fred Haas our goal is to provide the best car buying experience possible. Your review helps us to better serve future customers. We hope you are still enjoying your new Toyota and that you come back any time.

October 01, 2011

I have always been pleased with this dealership. We bought a 2007 Highlander new and they serviced both that and our 2001 Highlander. The service personnel are the best. (Jan and Barry) They are always More

by lewislech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lyche, Steve Haas, , Scott Lyche
May 22, 2012 -

Fred Haas Toyota Country responded

Lewislech, Glad to hear you have had a great experience in all our departments. Our service department works hard to do the best job in shortest amount of time, and our Finance department is award winning! Your kind words help us to better serve future customers. Thanks for taking the time to review us.