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Fred Haas Toyota Country

Houston, TX

3.3
530 Reviews

22435 TX-249

Houston, TX

77070

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Showing 530 reviews

June 26, 2012

Bought our 2nd car in two months. Great saleman, provide exceptional service, answered all our questions and tried to get us through the process as quickly and painlessly as possible. Financing did muc More

by Glenn1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Skarzenski, Donald Skarzenski
Jun 29, 2012 -

Fred Haas Toyota Country responded

Glenn1004, Glad to hear you had a great experience with us and that you have been here before. We strive to make your car buying experience the best so that you will want to come back for any other car related needs. Thanks for taking the time to review us. You are helping us better serve future guests.

June 20, 2012

What a disappointment! This was the old give you "so-so" deal on the new car and pork you on your trade!! I talked to this guy for two weeks. They told me "due to market conditions - we really want More

by dandreotti
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Garner
Jun 25, 2012 -

Fred Haas Toyota Country responded

Dandreotti, I am sorry to hear you had a bad experience. We are currently working to see what can be done to resolve this problem. At Fred Haas we strive for the best customer service possible. We fell short of that and are working to fix this.

Jul 05, 2012 -

dandreotti responded

7/5/12 - Update. This dealer has done NOTHING to resolve this! I did hear form them but they only told me the same things they told me when I visited. Be careful going here! They'll tell you all the right things on the phone and by email! Once you get there, it's old school pork you on your trade!

June 15, 2012

I would definitely recommend this dealership if you are thinking of buying a Toyota. From the moment I sent in a request via email regarding what I was looking for until the time I left the dealership that More

by E2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott M. Lyche and Donald Skarzenski, Donald Skarzenski, Scott Lyche
Jun 18, 2012 -

Fred Haas Toyota Country responded

E2, Thanks for taking the time to review us. Glad to hear you had a great experience with us and that you would recommend us. That is what we strive for and your. Your review helps us to better serve future customers. Come back any time and thanks again!

June 05, 2012

Great service, everyone here is very helpful and courteous. Even someone with not so stellar credit is treated well and professionally. I really had an enjoyable experience at this dealership. I More

by sharinelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence White, Tim Garber, Lloyd Tibbits, Lawrence White, Tim Garner
Jun 05, 2012 -

Fred Haas Toyota Country responded

Shari, Thanks for the great review. Glad to hear you had a great car buying experience. Our goal is to provide the highest level of customer service and you review helps us better serve future customers. Come back any time.

May 29, 2012

This is the third Toyota we've purchased at this dealership and the second from Don. As long as Don is alive and I am still kicking and buying cars, they will all be from Don! More

by wdmannsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Skarzenski, Donald Skarzenski
Jun 05, 2012 -

Fred Haas Toyota Country responded

Wdmannsr, Glad you had a great experience. Our goal is to provide the best customer service and we are glad Don was able to do that for you. Thanks for reviewing us and we hope you come back any time.

May 25, 2012

This was my third purchase from Mr.Leche. He did as I asked, and was direct with all information, and pricing. I called him while handling a very busy and stressful day, He was able to "GET IT DONE". I w More

by HoldenD.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Leche, Scott Lyche
May 28, 2012 -

Fred Haas Toyota Country responded

Scott, Glad to hear you had a great car buying experience. Our sales team is dedicated to providing the highest level of customer service to find you the car YOU want. We hope you come back again and use Fred Haas Toyota Country for all your service needs.

May 15, 2012

This by far is the dealership ever. The salesman, Don Skarzenski is outstanding. He is honest, professional and very trust worthy. This is the 3rd car I have bought from Fred Haas Toyota Country and wil More

by smprent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Skarzenski, Donald Skarzenski
May 22, 2012 -

Fred Haas Toyota Country responded

Smprent, Wow three cars, now that is brand loyalty. Thanks for choosing us again! We strive for the best customer service possible and are glad Don was there to meet your needs.

May 14, 2012

The price of the vehicle was fair...that's ok The The price of the vehicle was fair...that's ok The salesman was very supportive and was very Knowledgeable. so far I'm very happy with the quali More

by Carlos D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shapiro
May 22, 2012 -

Fred Haas Toyota Country responded

Carlos, Glad you found what you wanted at Fred Haas. Our sales team strives for the best in customer service. We hope you enjoy your vehicle and stop back in for service any time.

May 02, 2012

I was pleased with the attentiveness to my situation and the 2010 Nissan Altima that I drove off with. My only displeasing moment was that I did not receive the $1000 discount that was told to me by E. More

by cheftreya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldridge Moses and Lawrence White
May 28, 2012 -

Fred Haas Toyota Country responded

Cheftreya, Thanks for the great review. I am sorry that you did not recieve the discount for your purchase. What can we do to fix this problem? Glad to know you will tell your friends about Fred Haas and hope you come back for any service needed.

May 28, 2012 -

cheftreya responded

Thank you for responding... There are several things that could be done to fix it.... Oil Changes, Gas Cards, Visa or Mastercard Gift Card something to at least give me half if not all of the 1000 discount promised.

April 25, 2012

The staff was friendly and was willing to do what ever it took to help me out of the situation i was in. Made me feel like family and makes me want to return for my next vehicle to come and get it there. More

by mkarce08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonatan Benavides
May 22, 2012 -

Fred Haas Toyota Country responded

Mkarce08, Glad to know you had a great experience. At Fred Haas we want to help you find the car that YOU want. Hope you are still enjoying your car.

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