Fred Haas Toyota Country

I was only given 1 key when I purchased my 2021 vehicle and have left message after message for various people regarding the situation for over a year with no response. I have asked twice for the phone nu and have left message after message for various people regarding the situation for over a year with no response. I have asked twice for the phone number or email address of the General Manager and was told no. Someone has the extra key and I want to know where it is. I will not be purchasing another vehicle from this establishment again. More

Scott Lyche was a good seller, really respectful and understanding. I would recommend to someone else to go see Scott. 5 star service! understanding. I would recommend to someone else to go see Scott. 5 star service! More

I had a great experience and if I ever need a car again I would surely go back would surely go back More

I saw the listing from Vincent last week on Facebook. He and I started messaging back and forth. I came in the next day to talk to him personally. I’ve purchased many cars and trucks, but never had I ever h and I started messaging back and forth. I came in the next day to talk to him personally. I’ve purchased many cars and trucks, but never had I ever had a salesman like Vincent. He was a person, and not just looking for another sale. I know that’s how he makes a living. We talked about each of our own lives. He is the best salesman you could hope for. Fred Haas, you have one great salesman on your team! Vincent, thank you for making this buying of a vehicle a different kind of experience. You’re not just a salesman, you’re a friend. More

Took my Highlander for scheduled maintenance, as all other times I and the car received outstanding service, Thanks to Jan Martin. service including fixing one item was done within 2 hours as promised, other times I and the car received outstanding service, Thanks to Jan Martin. service including fixing one item was done within 2 hours as promised, for quoted price. Jan Martin is the reason we have continued to have our Toyota's serviced at Fred Haas since 2007 More

This is one of the best businesses I can think of, these people took great care of me and will do the same for you . Not a long drawn out process and I received a great credit rate on approval. Super please people took great care of me and will do the same for you . Not a long drawn out process and I received a great credit rate on approval. Super pleased with my purchase. Vehicle is nice, clean, and tight…also be sure to see my man Isaac for sales. He was just what I needed to finalize my process. Now stop waiting n go and see these people and get your next great purchase on a vehicle. Tell them scat pack Chuck sent you … More

I have worked with Jan Martin as my service advisor for several years and I have always found her to be very knowledgeable and patient with any concerns about my vehicle(s). Excellent, very professional, a several years and I have always found her to be very knowledgeable and patient with any concerns about my vehicle(s). Excellent, very professional, and a credit to the dealership. More

I arranged to get a car online and worked with Capresha Cunningham. Just minutes after I filled out the credit application she called me and said I qualified for the special Corolla lease at $189.00 per mo Cunningham. Just minutes after I filled out the credit application she called me and said I qualified for the special Corolla lease at $189.00 per month on the phone. I asked if I needed to pay a deposit since I would be flying in from Odessa 4 days later to pick up the car. She said no that the car would be there waiting for me. When I got to the dealership I was told that there were no more Corollas left and that I would have had to have paid a deposit for them to hold it for me. I spoke to the manager, Steve Crisp. He said there was nothing he could do to help me. Honestly, he didn’t even try. I asked him to get me a car from the other Haas Toyota Dealership and he said he couldn’t. He just looked at me and shrugged his shoulders. I agreed to look into the Camry lease that was going for $249.00 a month. I was then told that I didn’t qualify for the special lease that was being offered and my monthly price was more than doubled. I asked why Capresha called me and said I was approved for the special price. Nobody had an answer. What kind of a shady business is this??? More

I am currently driving a 2015 Prius. This is the fourth vehicle I have purchased from Fred Haas Toyota in Tomball Texas. I have been pleased with the service I received at your dealership, but over the las vehicle I have purchased from Fred Haas Toyota in Tomball Texas. I have been pleased with the service I received at your dealership, but over the last few years one of your service employees has been very helpful to me on several occasions . Her name is Jan Martin, and I wanted you to be aware that Jan is very professional in the way she works with me when I bring cars in for service. I wanted you to know that she represents you dealership the way you want it to be represented. Getting your vehicle worked on is not always a pleasant or convenient situation, but Jan has made it so I feel very comfortable when I need to bring my vehicle in, whether it is for something as simple as an oil change, tire rotation, or something a little more serious where I need to leave the vehicle for a few days.. I wanted to put this down in words how much she and your dealership are appreciated by me and my wife. Thanks More

I wish i could have given 0! I was so excited to find my Cadillac on their website. Contacted the dealership and asked for the drive out price with no add on's. I also told them that I had my own financing Cadillac on their website. Contacted the dealership and asked for the drive out price with no add on's. I also told them that I had my own financing from my credit union. I was sent a purchase order that did not look right. After checking I realized that almost one thousand dollars over the internet sales price on their website had been added to my purchase order. Then I was told my a young lady that they check customers credit when they come into the dealership. I said, "Why, I have my own financing". Her reply, "That is just the way we do it around here". 2021 and we are still dealing with unscrupulous car dealers and sales people. Now I have to take my credit union loan and go somewhere else to buy a vehicle because I no longer trust this company. More