Fred Haas Toyota Country

I had my transmission service here , they did a very good job , friendly service, and love the complementary beverages A+.i do recommend this dealership. job , friendly service, and love the complementary beverages A+.i do recommend this dealership. More

Last Monday, I delivered the car to service at 8:30AM and released it to them by 9:15AM; which after I completed getting a loaner vehicle I left. The repair should have taken 3-4 hours so I should have been released it to them by 9:15AM; which after I completed getting a loaner vehicle I left. The repair should have taken 3-4 hours so I should have been able to get my car back by 1:00PM, maybe... Well to my dismay the service department did call me at 4:30PM to pick up my vehicle. Now I know how important the service departments time is doing soo much work, but I think that scheduling my vehicle and taking my time is more important since I am or did pay for this service. Without people like us customers Fred Haas Toyota can close the "new STATE_OF_ART" service center, there will be no business for them. I have explained this to Jackie and others at the dealership but with people getting little pay to perform at high expectations.. this could take a long time for them to make happen. (02-21-13 WLM) This morning I received a response from Jackie regarding my review of the Fred Haas service. My response to her is to have the proper answer to a customers need and expectation. I am still awaiting the response from Donna Vau. (02-12-13 WLM) As of this morning, I submitted my request for answers and a resolution to what seems to be the service departments never ending issue of "NOT" meeting scheduled times. I will see what Donna Vau is going to say about me having a 10:00AM appointment for service and being told that they cannot see my vehicle for 3 hours, what is the appointment for? On 02/02/13 I purchase a certified used vehicle and just found out that the SRS computer board was supposed to be replaced, but it was not, it is on back order and they ordered the part 4 days ofter I accepted the vehicle. Also, I found out that the service department will take 3 hours to replace a tire that is under warranty; why does it take discount tire 1 hour to replace all four? On another note, I had a flat tire being replaced and my tire indicator light was still on. I checked the other 3 tires and found a nail in one of the front tires, had it repaired at Wal-Mart, why did the three techs working on my tire not check the other 3 tires?? When I receive my response from Donna Vau, I will re initiate this review. They are on the fence with me at this time! More

Linda Herrell was great!!! She found the car I wanted and she had it waiting for me when I arrived at dealership. The overall experience was excellent. I would highly recommend Fred Hass Toyota Country. she had it waiting for me when I arrived at dealership. The overall experience was excellent. I would highly recommend Fred Hass Toyota Country. More

Linda was very helpful in the buying process. After communicating with her over several emails she new what we were looking for and showed us a great deal. Linda was very personable and nice. Everythin communicating with her over several emails she new what we were looking for and showed us a great deal. Linda was very personable and nice. Everything to the test drive to the paperwork was easy and comfortable. She always had a huge smile on her face and you can tell she really loves her job and her customers. Definitely recommend Fred Haas Toyota Country and Linda as your sales person. Thanks again ...Katie More

Good day. The main reason for choosing to purchase our vehicle within a few hours of our first visit was Donald. He took the time to explain everything to us, compared vehicle options and helped make our vehicle within a few hours of our first visit was Donald. He took the time to explain everything to us, compared vehicle options and helped make our decision easy. Donald cared more about our needs/wants versus making a sale. He was very personable and ensured we were comfortable. Once we made our decision, Donald was also open to negotiating a very fair price. Thank you Donald... More

Linda was great. Issues were in the delivery of the vehicle. 1> Service report said new rear brakes were installed. After a couple of days, car was jerking violently to the right during braking at vehicle. 1> Service report said new rear brakes were installed. After a couple of days, car was jerking violently to the right during braking at slow speeds. Brakes were not properly bled after installation of rear pads. 2> Tires looked low. Had them checked and all four tires were at 15 lbs pressure. 3> Service report said tires were all balanced. Rear tire had balance weights stacked on the inside of the rim. After a couple of miles this came loose an was hitting the rear caliper. Sound was incredibly scary. Found out from NTB that wheel weights should NEVER be stacked. Sales: Good Service: No WAY! More

I came to Fred Haas Toyota Country looking for a new truck and got exactly what I was looking for. I saw the good reviews for Donald here on this website so I requested that he help me. He was very frie truck and got exactly what I was looking for. I saw the good reviews for Donald here on this website so I requested that he help me. He was very friendly and was able to find the Tundra truck that met all my specifications in a very timely maner. Service was great...thanks Don! -Shannon Bawa More

This is the second new car buying experience with Donald and I can only give him glowing reviews. A very cordial atmosphere? He fully explained all accessories even to the point of highlighting the books and I can only give him glowing reviews. A very cordial atmosphere? He fully explained all accessories even to the point of highlighting the books and tabbing them for us to review. We ordered a special car that should have arrived in January but Donald went online and found it, received it and had it for us the next day. Fantastic salesman and overall dealer from service department to sales. More

Scott is a delight to work with and made buying my new Toyota Corolla so fun and easy. He represents a professional in the auto sales business and made me and my husband feel at ease in the steps to gett Toyota Corolla so fun and easy. He represents a professional in the auto sales business and made me and my husband feel at ease in the steps to getting the car we wanted. Fred Haas is blessed tp have Eric and Scott as a part of their organization. This makes our second Corolla from this dealer. We look forward to having service and future auto purchases! More

Just to start with, I do not recommend this dealer but by putting "yes" it was the only way to get my review posted. Only person I would recommend is the sales gentlemen. This i putting "yes" it was the only way to get my review posted. Only person I would recommend is the sales gentlemen. This individual called "manager" is very very unrespectful and will easily tell you to go someplace else to buy a car if you don't like his terms; and easily compare a TOYOTA DEALER with WALMART'S customer service, with that said I can tell you that WALMART offers way way better customer service than what this individual has given us. So the web page states "The biggest difference you will discover at Fred Haas Toyota Country is a friendly staff of dedicated, well-trained, and experienced employees who understand and deliver the Fred Haas commitment to customers." NOT TRUE! Also states "Whether you’re buying a new vehicle or you are servicing or repairing an existing one, you will discover why the Fred Haas reputation for integrity, honesty, and customer service has been a hallmark of this community for over 35 years." Well this is NOT TRUE either this "manager" does not honor the deals proposed to the customer, treats customers like their cars or interest on buying is not Worth, and does not have a problem telling you to go some place else if you do not go with what he's saying, pressuring to close a deal on the same day and WITHOUT saying the trade car worth will change with in 2 days or even less. Changing the trade in value for $2,000 difference and sure enough leaving the car to buy at the same price, so the customer's car can "depreciate" $2,000 in 2 business days?? but sure enough the dealer's car still at the same price. This is not really a way to do business and NOT to treat people about to close a deal for more than $26,000. Hopefully, I can talk to his manager soon and will at least take the proper measurements. As of now Toyota dealership on 249 has lost a entire family that had been clients for the past 10 years, with employees or "managers" like this one we would NOT WANT/LIKE to do business ever again, even though My parents just purchased a brand new vehicle with in the same week I was trying to purchase mine. It is totally clear to me and my family that who needs to be the manager is the sales rep a very decent, respectful gentlemen, and NOT individuals like this Clint Barton To anyone who may be interested on doing business at this dealership be really careful to NOT have this individual involve on your deal!!! More