
Fred Haas Toyota Country
Houston, TX
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I purchased a 4 door 2014 Toyota Tacoma. The salesperson Ken, was very friendly and nice and I got a great deal. The financial person was also very nice and friendly. Ken, was very friendly and nice and I got a great deal. The financial person was also very nice and friendly. More
Upon arriving at the service center I was greeted and asked what I was there for. My car was then taken away to the repair facility within 5 minutes of my arrival. I was there for just an recall item but asked what I was there for. My car was then taken away to the repair facility within 5 minutes of my arrival. I was there for just an recall item but they also noticed another problem and i was promtly informed of it and that it was covered under my warranty. The process took about the same time it would have at my usual mecahnic that I use for myother vehicle. Check out was fast and courtesy. On my first visit I was impressed with the service and this last visit would count as my fourth visit to this dealership and I can say that I am imprssed with their dedication to customer service. More
All the team members at Fred Haas Toyota go above and beyond to provide me with a truly exceptional experience every time I visit. They work with me and my schedule on a superb level and ensure that all beyond to provide me with a truly exceptional experience every time I visit. They work with me and my schedule on a superb level and ensure that all my needs are met directly. From vehicle purchase to service, I would not hesitate to recommend friends and family to either. -Shane Stuckey More
The service and quality of work I've received at Fred Haas Toyota Country has been terrific! I would certainly recommend them for both sales and service! Haas Toyota Country has been terrific! I would certainly recommend them for both sales and service! More
We found Farouk Sumani to be easy to work with. We feel he got us a good deal on our Toyota Sienna. We then worked with Frison (?) on closing the deal. He recommended Lo Jack which we added to our purcha he got us a good deal on our Toyota Sienna. We then worked with Frison (?) on closing the deal. He recommended Lo Jack which we added to our purchase. It was a good suggestion to protect our new vehicle and I would be contacted in two or three days to have it installed. However, it has been two weeks now and my inquiries as to why we haven't heard about the installation of LoJack on our vehicle have fallen on deaf ears. I'm told they will find out why and get back to me, but my phone hasn't rung yet. We have purchased three other Toyotas from Gullo Haas and Fred Haas dealerships, and this is the first time I've ever had a negative feeling about the way I've been handled. More
It was so easy to deal with Don. He made purchasing a car a simple. He does not like to oversell or under sell, he looks for a solution that fits you. a simple. He does not like to oversell or under sell, he looks for a solution that fits you. More
This dealership is incredible. When I called to make an appointment to have my car fixed, I was assigned to Marlo Holloway, a Service Advisor. She was knowledgeable and efficient. I was given an estimate appointment to have my car fixed, I was assigned to Marlo Holloway, a Service Advisor. She was knowledgeable and efficient. I was given an estimate for the repairs and Marlo immediately assigned a date and time to bring my car in. Dropping my car off was quick and easy. Marlo kept me informed on the work progress so there was never a question in my mind about what was going on. They finished the work earlier than expected. When it came to picking up my car, there was no wait at the cashier. The car was waiting for me as soon as I finished paying. I will definitely use Fred Haas for all my auto needs. I've used a different dealership and it was a completely different experience... not quite as good. More
The sales person was quick and efficient and worked with me on a price I could agree on. My experience was very satisfactory and I would work with Fred Haas Toyota country again. me on a price I could agree on. My experience was very satisfactory and I would work with Fred Haas Toyota country again. More
The service advisor I spoke with (don't remember his name) worked with me to get me an appointment and kept at it until he found one that met my needs and my schedule. When I arrived for my appointment name) worked with me to get me an appointment and kept at it until he found one that met my needs and my schedule. When I arrived for my appointment, I was attended to promptly. The servicing took about what they said it would. While waiting, the lounge areas were very comfortable, Internet was available, and there was complimentary coffee and soft drinks. All that helped time fly by. The cashier was friendly and efficient at getting me out of there, and my car was already pulled up once I paid. On top of the work being done correctly (one would expect that), my car had been run through the car wash and looked SO much better than when I brought it in. More
My wife and I have driven Lexus RX350's for our last 4 autos. The last 2 are the most uncomfortable vehicles I have ever owned. I wanted to try a Toyota Highlander. I met Jack Muha at Fred Haas and he 4 autos. The last 2 are the most uncomfortable vehicles I have ever owned. I wanted to try a Toyota Highlander. I met Jack Muha at Fred Haas and he answered every question I had without hesitation and was superbly knowledgeable about the car and its capabilities. After driving a Highlander SE twice on two separate occasions, we decided to buy. The negotiation process with the trade-in and final price were rapid, fair and honest. I was very impressed with the facility itself and how busy the service department was. Since buying the car, I have purchased accessories which were installed by your excellent make-ready department. I have only the one auto and Jose Cruz ferried me to my home and later picked me up after the installation was completed. Everyone I have met and dealt with at the dealership has been friendly and very happy to serve. We will definitely recommend this dealership to our friends and will be your customers forever. More