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Fred Haas Toyota Country

Houston, TX

3.3
535 Reviews

22435 TX-249

Houston, TX

77070

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Showing 535 reviews

February 05, 2014

When my 2013 Tundra was serviced (computer software update), I was given my key at completion. However, my truck was no where to been seen. I looked and looked and finally saw it in a back parking lo More

by lumjoe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Donald Hutchins and cashier
Feb 05, 2014 -

Fred Haas Toyota Country responded

Sorry to hear your Tundra wasn't pulled around for you but glad the rest of your service was good. Our team usually pulls all vehicles up for guests. Next time if for some reason they do not pull your car around just tell the cashier to have it pulled around for you. If I can help with anything else email jackie_blanchard@fredhaastoyotacountry.com

February 05, 2014

One phone call requesting service on a certain day and time and it was immediately confirmed. Arrived with car for service and was given a rental as they had three things to do to my car. Service comp More

by Msdukeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald in service and Barry Whitlock , Donald Skarzenski
Feb 05, 2014 -

Fred Haas Toyota Country responded

Glad to hear you had a great experience with us in service. Our goal is to keep your Toyota safe and on the road. We appreciate your loyalty and hope you come back for all your Toyota needs.

January 30, 2014

I have been a long time customer of Fred Haas Toyota Country. I have always had good luck getting my 2002 Camry serviced here. Even though my car is old they treat me with the utmost respect. I really l More

by stephenbrunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt McCurdy
Jan 30, 2014 -

Fred Haas Toyota Country responded

Stephen, Glad to hear you had a great experience with Matt and the rest of the Fred Haas Toyota Country team. Our goal is to keep your Toyota safe and on the road. We appreciate your loyalty and hope you come back for all your Toyota needs.

January 29, 2014

I worked with Marjorie Mroz and Jack. Both are extremely professional and excellent sales associates. I first looked at the Highlander before attending the Auto show. After attending I decided I definitel More

by Hatfield2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marjorie Mroz
Jan 29, 2014 -

Fred Haas Toyota Country responded

Glad to hear you had a great experience with Marjorie, Jack, and the rest of the Fred Haas Toyota Country team. Our goal is to help every guest find the perfect vehicle. We appreciate your loyalty and hope you continue to enjoy your new Highlander and Avalon!

January 29, 2014

When you go to buy a car (I bought a 2014 Tacoma Pre Runner) time is a very big thing. Next Price and customer service coming in at Fred Hass Toyota County you get all that and much more. This is my sec More

by jkwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 29, 2014 -

Fred Haas Toyota Country responded

Glad to hear you had a great car buying experience with us. Our goal is to help every guest find the perfect vehicle. We appreciate your loyalty and hope you continue to enjoy your new Tacoma.

January 28, 2014

Jack Muha was very helpful and knowledgeable demonstrating all the features on the Highlander. He came across as straightforward and listened to what I was looking for in a vehicle in order to More

by HollieG6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Muha, Patty Cone
Jan 28, 2014 -

Fred Haas Toyota Country responded

Hollie, Glad you had a great experience with Jack, Patty, and the rest of the Fred Haas Toyota Country team. Our goal is to help every guest find the perfect vehicle. We appreciate your loyalty and hope you continue to enjoy your new Highlander.

January 23, 2014

My service person is always professional, friendly, and knowledgable. She made sure I received all discounts available. I was able to take the shuttle home and back to the dealer. The service is always More

by peggywilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Martin
Jan 23, 2014 -

Fred Haas Toyota Country responded

Peggy, Glad to hear you had a great experience with us in service. Our goal is to keep your Toyota safe and on the road. We appreciate your loyalty and hope you come back for all your Toyota needs.

January 23, 2014

Great facilities and happy that they are open on Saturdays. Everything went as discussed. The complimentary car wash is an added bonus. I will continue to have them service may vehicle. More

by dpye4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Representative
Jan 23, 2014 -

Fred Haas Toyota Country responded

Glad to hear you had a great experience with us in service. Our goal is to keep your Toyota safe and on the road. We appreciate your loyalty and hope you come back for all your Toyota needs.

January 22, 2014

I purchased a 4 door 2014 Toyota Tacoma. The salesperson Ken, was very friendly and nice and I got a great deal. The financial person was also very nice and friendly. More

by HienPham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Truong
Jan 22, 2014 -

Fred Haas Toyota Country responded

Hien, Glad to hear you had a great experience with Ken and the rest of the Fred Haas Toyota Country team. Our goal is to help every guest find the perfect vehicle. We hope you come back for all your Toyota needs.

January 22, 2014

Upon arriving at the service center I was greeted and asked what I was there for. My car was then taken away to the repair facility within 5 minutes of my arrival. I was there for just an recall item but More

by terracon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Beugrad
Jan 22, 2014 -

Fred Haas Toyota Country responded

Terra, Glad to hear you have had a great experience with us in service over the years. Our goal is to keep your Toyota safe and on the road. We appreciate your loyalty and hope you come back for all your Toyota needs.

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