Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Haas Toyota Country
Houston, TX
540 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 540 reviews
December 01, 2015
friendly dealership Nice friendly dealership. Made me feel at home and very comfortable. all of the employees were super nice and not pushy in any way. I was very happ Nice friendly dealership. Made me feel at home and very comfortable. all of the employees were super nice and not pushy in any way. I was very happy with my experience and the way I was treated. More
by marblemaniac100
Employees Worked With
Scott Lyche
November 30, 2015
Great Experience!!! Our experience was great. William Hallgren worked with us throughout the sales process and was quite helpful. After the sale, he took his time walking Our experience was great. William Hallgren worked with us throughout the sales process and was quite helpful. After the sale, he took his time walking us through the vehicle options and helped us quickly adjust to the new vehicle. We will definitely recommend William to all our family and friends. Thanks…. More
by jill
Employees Worked With
William Hallgren
October 05, 2015
Review It was a great experience. I have no complaints and everyone I dealt with was very helpful. I would recommend this dealer to other people. It was a great experience. I have no complaints and everyone I dealt with was very helpful. I would recommend this dealer to other people. More
by Gregk
Employees Worked With
Scott Lyche
September 23, 2015
Liars, liars, liars!! Salesman are liars, and did not deliver as promised! Will never purchase a vehicle from them ever again!! Car was sold to me without mats, owners man Salesman are liars, and did not deliver as promised! Will never purchase a vehicle from them ever again!! Car was sold to me without mats, owners manual, and extra key! Was told would receive tint on var, came next day was told I had to pay 200.00. Should've recorded Everything they said from the moment I walked in until I left! NEVER AGAIN WILL I VISIT FRED HAAS Toyota! EVER! More
by Angrycustomer22
Employees Worked With
Not worth naming
September 05, 2015
I Loved It I'm thankful to Eric and Kennedy for helping me with getting my SUV. Very friendly and knowledgeable people. Got a very nice looking place as well. I'm thankful to Eric and Kennedy for helping me with getting my SUV. Very friendly and knowledgeable people. Got a very nice looking place as well. More
by Christian
Employees Worked With
Kennedy, Eric Coleman
September 01, 2015
Service Department Swindle I recently took my truck to this dealer as a result of getting some bad gas. They came back and said first off I needed a new gas tank and fuel pump I recently took my truck to this dealer as a result of getting some bad gas. They came back and said first off I needed a new gas tank and fuel pump @ approx 1600 plus another grand for dropping the tank and cleaning out the system. I told them to just clean the old tank (seems obvious, right???) and not to do the fuel pump, just clean the old one. Whew saved 1600 bucks, right? Nope, they then comeback and say I need all new injectors the the tune of 1700 bucks. I told them no way and took my truck to the local shop in front of my subdivision. That shop simply reset the codes and the truck is now fine. Just to summarize, everything they said I needed was proven to not be true. Gas Tank, Fuel Pump and Injectors NOT NEEDED. They tried to swindle 3K grand out of me. I still paid 1000 bucks to drop the tank and clean the lines, but better than 4000K. They don't call it the Stealership for nothing. My little neighborhood shop (CARS on Schroeder) didn't even charge me for resetting the code. More
by Dansherwin
Employees Worked With
Matt McCurdy, Dave Jachimowicz
August 25, 2015
Great place to do business! Fred Hass Toyota Country was a recommended site using my USAA account. It was a hour drive for me to this dealership and the only thing worse than bu Fred Hass Toyota Country was a recommended site using my USAA account. It was a hour drive for me to this dealership and the only thing worse than buying a car is getting your teeth extracted. I made an appointment and was contacted by phone and email as to the time and with whom I should see. (Communication: A+) Arriving at the dealership, I told the receptionist (A+) my name and with whom I had an appointment. She quickly called him to the floor. He greeted my wife and I and indicated that he had the car we where interested in ready for a test drive. We loved the car and confirmed the deal I had premised before had. He quickly agreed and we where out the door with our car in less than an hour. I can't say enough about Eric Coleman and the assistance he gave us. Great man and Fred Hass Toyota Country totally changed my buying experience. Great dealership, great staff and highly recommended by this 69 year old veteran. Michael More
by Ol' Vet
Employees Worked With
Eric Coleman
July 29, 2015
New Sequoia Been looking for new 4Runner/Sequoia. Had 5 Runners last 20+ years and they are Great cars. Service dept is great, and took my 2011 4Runner in for 1 Been looking for new 4Runner/Sequoia. Had 5 Runners last 20+ years and they are Great cars. Service dept is great, and took my 2011 4Runner in for 101,000 mile service and walked out with new 2015 Sequoia and gave my daughter the 2011 4runner. Very impressed with Sequoia and already been on 1 day trip to Arlington and back, very comfortable. Everyone at Fred Haas is great to work with Ashley, Matt and Dave (my team). and look forward to many years of working with them. More
by rayray
Employees Worked With
Matt in service. Ashley in customer relations, Dave Jachimowicz
July 16, 2015
Great 1st Service Appt. My car is under warranty so I brought it to Fred Haas Toyota Country for its 1st schedule service. Scheduling an appointment on line was a breeze. The My car is under warranty so I brought it to Fred Haas Toyota Country for its 1st schedule service. Scheduling an appointment on line was a breeze. The large, covered drop off area was really nice. Scott was very pleasant, confirming everything that I had scheduled. The waiting area was nice and spacious and clean. I enjoyed that there was a separate room for kids to play in so I was able to read my book. When my car was ready, Scott did a fantastic job at going over the inspection report and helped me schedule my next scheduled appointment. I will defiantly recommend Scott and Fred Haas Toyota Country. More
by Mellie
Employees Worked With
Scott
July 11, 2015
TAKE EXPRESS OFF THE LUBE SIGN Somebody needs to tell the lube techs about the windows. There is no direction or supervision when 5 guys are looking at the inside of one car while Somebody needs to tell the lube techs about the windows. There is no direction or supervision when 5 guys are looking at the inside of one car while customers are waiting over two hours for an oil change. Never seen so many people walking around doing as little as possible. Been a customer since 2005 but as of today, no more. It was faster before they added the so called state of the art facility and growing pains are not the problem. I took my car out of line and went elsewhere. I will say that it is not fair to the people working the service drive to take the heat for incompetence & laziness in the shop. The only thing good about the visit today was the coffee. More
by dmoe55tx
Employees Worked With
Don't remember service writers name
