Fred Haas Toyota Country

Stay away I bought a used vehicle from this dealer and I do not recommend this place. I had to slam the trunk hard to close it (this should have not passed ins I bought a used vehicle from this dealer and I do not recommend this place. I had to slam the trunk hard to close it (this should have not passed inspection) and there was color distortion in the front and back bumpers. The dealer claimed they only repaired the rear bumper. -The finance manager had an attitude when knowing cash was invoked. He needs cash handling and customer service training badly. -The salesman advised me to use clay-bar to make the color contaminants go away. -Pre-owned sales director refused doing anything. -The sales general manager ignored my email complaining about this. -The customer relations manager asked me to bring the car back and then gave me the quote of $1000 to fix it. No more Fred Hass (Toyota, Nissan, Scion,etc.). You have been warned!!! More

Stop Arguing With Your Customers I was in the market for a Toyota Camry that had the XSP package installed. WILLIAM HALLGREN, the internet specialist started arguing with me and kept I was in the market for a Toyota Camry that had the XSP package installed. WILLIAM HALLGREN, the internet specialist started arguing with me and kept stating that there was no XSP package...only an XLE or XSE. After I told him that that I wasn't requesting a model, but rather a package that is associated with a model, he proceeded to tell me that I was wrong and he had 12 years experience in selling cars. WILLIAM HALLGREN was very disappointing to work with and obviously doesn't know that an XSP package can go onto a 2017 XSE model. POOR CAR KNOWLEDGE AND VERY POOR CUSTOMER SERVICE! DON'T SHOP HERE...IT WILL JUST GIVE YOU A HEADACHE! GO BACK TO TRAINING WILLIAM...then maybe during your next 12 years of selling cars, you might know what you are talking about. More

The VERY BEST EXPERIENCE!! This dealership is above and beyond the rest!!! Bob Gaige runs a FIRST CLASSOPERATION! Steven Crisp knows his product. Nick Rogers - is in a league This dealership is above and beyond the rest!!! Bob Gaige runs a FIRST CLASSOPERATION! Steven Crisp knows his product. Nick Rogers - is in a league all his own. This is my 17th Toyota - I would not ever consider looking anywhere else!!! More

Professional with integrity We bought our Avalon Hybrid yesterday here. We loved the car, but they were the first dealership we visited, and wanted to try one more dealership be We bought our Avalon Hybrid yesterday here. We loved the car, but they were the first dealership we visited, and wanted to try one more dealership before purchasing. We were annoyed they would not hold the car for us, even for 3 hours with a deposit, and warned us that it might be sold. We still felt we needed to look one more place, so took our chances. In 2 hours, we called and said we wanted the car and would give them our credit card over the phone. They said someone else had gone for a test ride in the car we wanted and they would not accept our full price offer until the other couple completed their decision on buying. Then, we were really annoyed since we would have been the first ones to come up with the money! We complained to Clint, the manager. Eventually, the other couple could not agree upon a price with the dealership, and we got the car! However, upon reflection, we had to admit that the manager was trying to be fair to all. There was not a perfect solution, but he risked alienating us to do what he felt was right, and we have to admire that. We always want to work with businesses who do what is right, even if we have a different opinion! So, we would highly recommend Vince & Clint! We very much liked our finance person also! More

Very Pleasant! Worked with Patrick in Service Department, Got back to me in time on what is wrong and what it takes to fix it. Satisfied with their service. Anil Worked with Patrick in Service Department, Got back to me in time on what is wrong and what it takes to fix it. Satisfied with their service. Anil M More

Extremely unpleasent and awful ! I visited this showroom twice with my wife on May 03, 2016 and May 10 2016 . The first time there was a middle aged lady from sales who was for somere I visited this showroom twice with my wife on May 03, 2016 and May 10 2016 . The first time there was a middle aged lady from sales who was for somereasons very irritated and unpleasent, i guess, i should say rude and impolite , i had to say "thanks, we' ll come some other time" due to her behavior, she did not have the courtesy even to say "bye" . We left the showroom with a bad experience. We were interested in buying a corolla and were searching deals, so , thought of going to this showroom again thinking that we may get a better sales person this time on May 10 2016 . It was even worse experience , the sales rep and his manager very so impolite, rude, arrogant and on top of that we were left with an impression that those guys were being racist . My wife who is pretty new to this county and can't very well understand the accent had the same impression about those guys and made us extremely upset. On top of that they behaved as if we had done a blunder by expressing our opinion on the deal or offer which they wanted us to go for anyhow. The two experiences from the same showroom upset me and my wife so much especially due to the feeling that we have been treated badly due to not being like them or racially different than them . Horrible and height of arrogance ! More

pleasant visit It was great working with Scott Lyche. He found the truck that met all my needs alway kept me informed. Scott followed up with me after my purchase to It was great working with Scott Lyche. He found the truck that met all my needs alway kept me informed. Scott followed up with me after my purchase to answer questions and make sure I was completely satisfied. More

Great sales & service dept.! I purchased a used Avalon & really like it. It had a few mechanical issues which sales manager agreed to have repaired at his expense. I am back on I purchased a used Avalon & really like it. It had a few mechanical issues which sales manager agreed to have repaired at his expense. I am back on the road & a very satisfied customer! More

Extremely pleased Sales agent, Isaac Alimi and Finance Manager, Farzan Naqvi made my new automobile purchase a most pleasant experience. They both were extremely profe Sales agent, Isaac Alimi and Finance Manager, Farzan Naqvi made my new automobile purchase a most pleasant experience. They both were extremely professional, kind. courteous, helpful and knowledgeable. They both treated me with respect and with a great deal of patience. I absolutely LOVE my new Corolla!!!!!!!!!!!!! Thank you!!! More

Great Service Center I went online to scheduled my Tundra for a 75,000 mile check up. When I arrived at the Dealership Scott Beauregard greeted me. I explained to Scott th I went online to scheduled my Tundra for a 75,000 mile check up. When I arrived at the Dealership Scott Beauregard greeted me. I explained to Scott that I would be leaving town after the service appointment on a long trip and only had 1 hour. He assured me that the service would only take 1 hour. Within 1 hour Scott found me in the waiting room and escorted me to the cashier desk to pay for the service. In the process of the service check, they discovered a worn belt and replaced it. Scott exceeded all my expectations and provided me with the best car service I have received since owning a car! Thanks again Scott. More